If someone posts an offensive comment on the Android Play comments section, is it possible to have it removed?
Thanks,
You can report the comment as "spam" from either the web interface (not the developer console) or from the Android client.
Related
I am doing an app with a partner. My partner can see the Google Maps in the app, however, I can’t see it in the device and emulator. I don’t think is a code problem because my partner can see it, maybe it is something I have to download on my device?
I already install Google Service also and nothing happened.
You don't have to have restrictions on your key otherwise only who created project can see map. Go here and edit the options. Sorry for image in Italian
please refer to this documentation first https://developers.google.com/maps/documentation/android-api/signup
What you may be doing wrong is that you have not entered your debug android studio SHA-1 key in your google developer console while putting restriction on to your key and wait for at least 10 minute after doing any updation on your developer console. If this doesn't solves the problem then please share some more details about the code integration and your key restriction than only anyone here can help you getting out of this problem.
This is an information question rather than a technical question. I have an app in Google Market. I need to know stracktrace of errors happens in other phones.
I have investigated but I have not seen anything about it. Does anyone know if Google offers some service to look at the errors that your application is giving in the market and thus to be able to reproduce it?
Thanks in advance!
Well google offers one really powerful tool "Firebase" it provides great analytics and crash reporting. In addition to analytics and crashes it provides others utilities like Cloud-Testing, Push Notifications and many others.
Other popular solution is Crashlytics offered by twitter.
Open your app at the developer console and select "disruptions and ANR". Here you can select on of disruptions you have, then you can see error stack trace!
Or you can use appmetrica from yandex. Link to yandex.metrica It's very simple to integrate yandex.metrica to your app and get all data about crashes and statistic (country, city, android version and so on).
Link to console
Please, explain me, what is it?
I have received a message from GP, with this text:
Hello Google Play Developer,
We detected that your app(s) listed at the end of this email are
potentially leaking credentials used to make network requests (HTTP
and FTP).
Please check for cases where you use url-encoded basic access
authentication, for example a URL such as
https://username:password#www.example.com/. We recommend that you
immediately change the credentials and redesign your app to avoid
including them.
Next steps
Sign in to your Developer Console and submit the updated version of your app.
Check back after five hours - we’ll show a warning message if the app hasn’t been updated correctly.
Exposed developer credentials can allow an attacker to compromise your
systems which puts user data at risk. For other technical questions
about the vulnerability, you can post to Stack Overflow and use the
tag “android-security.”
We’re here to help
If you feel we have sent this warning in error, you can contact our
developer support team.
Regards,
The Google Play Team
I don't understand what a problem with my app, please help me. What should I change in my app?
I was including Appodeal library in my free and premium app. I got this warning recently, I removed Appodeal and no longer have the warning in Google Play. Even though I wasn't using ads in Premium, I was including the Appodeal library in the binary as they are different flavors of the same Android Studio project. Looks like their problem. I had removed Appodeal from my free app a couple days ago for a different reason (https://medium.com/#greenrobotllc/response-to-1-star-review-problem-ads-auto-opening-app-store-on-lolcats-android-f1c7b7991caa#.milc5rcvs). A day or so after the free update to Google, I got this exact email about the premium version which I hadn't updated.
So check your 3rd party libraries.
Andy, Pablo and others wonderful people, who have visited this topic.
The problem was solved recently.
All you need to do - just update Appodeal SDK to the last one (ver. 1.14.15).
You can find it in our docs
Also you can download Android SDK here (Native Android).
Regards,
Andrew
Appodeal Support Team.
I can confirm that If you are using the Appodeal SDK you will get this alert as developer. I have contacted Appodeal support and this is their answer:
Ivan Prokopenko: Hi Pablo! we found the problem. It was problem with network, we contacted with support of network. We'll update SDK in next future, it will solve the problem. but don't worry, it's not critical
mytarget SDK has the same problem like Appodeal SDK. We have contacted mytarget support too and this is their answer:
Hello Yan, Thank you for reaching out.
No credentials and any personal data was involved, so no problem with
leaking any data with our SDK. But to prevent the Google Play to
display the warning yesterday we updated our SDK - latest version is
4.5.1. Here is the change log - "Changed format of internal constant, because of which Google Play could display warning».
So for your next update you can update our SDK. You can download
latest version there -
https://bintray.com/mytarget/maven/mytarget-sdk/view#files/com/my/target/mytarget-sdk
Please let me know if you have any questions.
So check your 3rd party libraries.
I was taking over someone else's android project and as such, asked the developer who was working on the project previously to transfer the app.
I found numerous resources on how to initiate the transfer including:
Transfer existing Android app to another developer account?
And the page on Google developer help dedicated to app transfers.
I have given the previous developer all the information required including the transaction ID, and it seems that the process has gone smoothly, he forwarded me this email:
Your transfer is complete!
Thanks for providing the necessary info for your application transfer.
Thanks for supporting Google Play!
Regards,
*****
Google Play Developer Support
So naturally, I wanted to push an update to the application, but it is nowhere to be seen in the developer console. Furthermore, could not find any info about the receiving end of app transfer on either Google play help, Stack Overflow or elsewhere.
Upon trying to find a contact point for this issue, I found myself lost, Google developer help offers only very specific topics and is more like an automated service than anything, even found this open letter:
http://www.androidpolice.com/2013/02/05/open-letter-please-help-yourself-to-helping-yourself-why-google-needs-to-rethink-the-concept-of-developer-support/
Have anyone experienced anything similar?
Thanks in advance
Turns out it was a problem on Google's side as Niek Haarman suggested.
If anyone faces something similar, this is what I did to contact Google:
I went to https://support.google.com/googleplay/android-developer/ and clicked Contact Us.
As app transfer does not offer email option, I went for
Publishing apps on Google Play > Published app isn't showing on Google Play
And described the issue.
Google contacted me the same day completing the transfer
As a developer, sometimes we get comments about our apps in the Android market. I hate being unable to find a way to respond back to my customers. Is there a way to reply back to the comments in the Android market?
If yes, Google should really make more obvious to us developers!
Sounds like Google has now given the ability for some developers to begin adding responses to comments within Google Play. Unfortunately, it is only to Google's "Top Developers"; hopefully, the ability will be extended to all developers soon. Read more here.
Here is the original Google link.
No
Update:
Yes, please check Jon's and other's answer.
Below is the outdated answer but you can still use some of the ideas.
There is no such function, an alternative way to do that would be adding a feedback function directly in the app and send the message via email or HTTP post back to the developer.
While implementing the feedback system, consider a thread-like conversation with a user if your project is big enough.
You can even use a webview to avoid extra coding in the app and set the webview to a comment page.
this is no longer impossible .
according to many articles, google has allowed ALL developers to reply to users' comments (ratings) .
example :
http://www.droid-life.com/2013/01/09/google-adds-ability-for-all-developers-to-reply-to-comments-in-play-store/
however , i've checked it today , and i can't find out how to do it . i've searched on both the play store website and the developer console website .
can anyone find how to reply to users' comments ?
It looks like this is in the pipeline, being deployed to some developers as of the time of posting: Google Play will allow Android Developers to reply to customer feedback.
Edit 16 Apr 2013: I can now reply to comments on my own app, as of several weeks ago. So either the rollout has continued steadily and recently touched me, or it's now available to everyone.
You can reply direct on Google Play Console, GPC API or AppFollow.io API.
Example how to reply on reviews in Google Play: https://appfollow.io/blog/how-and-why-to-reply-to-reviews-in-app-store-an-google-play