I need to sort this out because it's a pretty big problem. My users keep sending emails that they can't install the app because an error code: -2. Here's a screenshot I received.
Do you have any advice? Thanks a lot!
UPDATE: Looks like after an app update the problem got solved. Users reporting install now works.
Maybe it's not a real solution but I had the same issue days before. After several days searching in the internet I updated my app in Play Store with some minor changes (nothing that really helps to solve this error I think).
The error simply dissapeared. Maybe is just a Google Play bug. So if you are planning an update just do it and I think it will be solved.
Related
You are everytime helping me but now I couldnt find a good post speaking about my problem (or solving), so I hope you can help one more time...
Recently I uploaded my app to Google Play , everything is all right but when i upload new upgrades some users can´t update the version because they get an ERROR-24
It´s a free online app , when users uninstall the app and they install it again... then it works perfectly...so I am wondering if there is something I can do to fix it!
Thanks everyone!
it´s this error:
http://appslova.com/wp-content/uploads/2014/02/android-error-24-google-play.png
Don't know if this will help you, but the error in my case was due to the sharedUserId value in the manifest being different in my update. Changing the value back to what it was before allowed the update to complete through Google Play. You must always use the same sharedUserId for all updates of an app once it's in the Play Store.
I released my first android app yesterday, and got the direct link to the app working after 6 hours. But Its been > 24 hours now, and it still doesnt show up in the search on playstore.
I have been searching in the playstore both from my android device, as well as from desktop browser. The app simply isnt there.
Is this common? Is there something I can do to check the status/find out whats happening?
Thanks a lot
EDIT: the direct link is: https://play.google.com/store/apps/details?id=com.droidinput
EDIT: The issue was indeed that the name "Droid Input" was too general. Changed it to Moused . Hopefully it makes it a tad better once the update is pushed to prod. Thanks for all your help!
Sometimes newly published apps take time until they appear in search results. The app needs to be indexed in the Play Store before it starts appearing in search results. Also, make sure the app name has enough unique keywords so that it's easier to spot while searching.
All my apps were searchable minutes after the direct link started working. Can you post the name of your app.
Check those in Developer console
published area
minimal Android os
make sure it's published in developer console
If it's all right, don't worry, just wait to published
If your app have any problem google will send email to you
First of all,
you must check if you have no other updates,
second check if the website is not under going several changes if so than you might have to wait a couple of days
check your device for any out of the normal activity
if this is not resolved make sure to contact the company and explain them your issue,
regularly it shouldn't be happening to only you so there might be others with the same issue as you, it is unlikely that it could be your device but there is always that possibility that it might.
I am integrated google play game service in our game. It supports multiplayer, leader-board, and achievements. "Unknown Error" while sign-in was a common issue in development time. It didnt happen all the time, but 1 in a 10 times we faced this problem. We found that, we have nothing to do with that error.
After publishing that game on google play. some users are facing this problem and giving us bad review.
Is there anything I can do about ? What should I say to users to solve this problem ? or is this our fault ?
Anybody experiencing the same or does anyone have a solution I should try?
please help :)
A surprising number of games forget to click the "Publish" button in the Game Services tab, which means nobody but your test accounts can access achievements or leaderboards. Go double-check that you haven't forgotten to do this.
What I have figure out from my experience is that, if the app crashed or you didn't close the connections properly, then this kind of problem might happen. I am not sure about this one. But I have seen that, after closing the connection properly, my users didn't faced this problem too much !!
Yes, unable to close game data connection might be a problem ..
I am an Android developer. In part of my job I have to upload a new version of our application daily.
The problem is for nearly three to four weeks I get following error at every time when I try to upload in market.
The server could not process your apk. Try again.
After retrying for nearly 20 times the application is uploading. Can any one pls explain what's happening and whether the problem is mine or in android market.... Pls provide me a solution.
Thanks in advance.
Regards,
Sniper
Off topic: Am I the only one who is thinking that uploading a new version each day is an overkill? Are you adding new features each day?
Back on topic: There was a general problem in the market last week.
Have you changed your signing certificate?
I think the probelm was occured due to lots of different applications trying to upload in same time. Try upoading in different time.
If you are following the application upload guidelines properly i.e. managing proper VersionCode and VersionName and app signing with same keystore, than the problem could be at Android Market side.
I have also faced the problem while uploading my app on market i.e. my application is uploaded(update) to the market but the update was not visible till 5 to 7 hours.
Assuming you don't have to change anything in the apk and just hit refresh ~20 times until it works, then this implies the issue is on the server.
If you are trying to send the exact same file twice and it only works once, then the problem is almost guaranteed to be on the server.
BUT
if you change anything about the apk, it could be an issue on your side. If the file name is changed or the version code is changed, then that would most likely be the issue. Even if the apk is rebuilt between a failed upload and a successful upload, then there are other factors involved and it might not be the server.
Did you check for any empty tags in AndroidManifest.xml ? Its worth to check.
I uploaded my apk yesterday afternoon. Everything went fine, the app shows as 'Published', but I can't seem to find it in the Marketplace? I tried searching by package but no luck. What would be holding it up?
the package name is: com.icarus.creditcard
The app details page should be available here: https://market.android.com/details?id=com.icarus.creditcard but i just get a "We're sorry, the requested URL was not found on this server."
UPDATE:
for anyone that's interested, I submitted a ticket to google at the 2 day mark, they had it up the next day.
When I put my first app onto the Market it took about a day to appear. After that all apps are instant.
Do you have a specific phone ?
Maybe it's a big/small screen issue. Moreover maybe you put sdkversion restriction or stuff like this.
Look for more info here : http://developer.android.com/guide/publishing/publishing.html