One of my friend has submitted a review and a rating to my app on play store. He can see his review when visiting play store, I also got a notification that I received a review(via email and play console), but when I click on reply, an error message is shown as it was deleted. If I check my app on play store I do not see the review and the rating. What should I do?
This app is not exist in your mobile so review does not display. because google trace this network.
In your case, there are two reasons
You can’t leave a review from an enterprise account, like an account for work or school.
The content of that review is meaningless.
Things you can do is, Try from a personal Google account and try to review something meaningful.
Check Google's document about app review
Related
I released android app "E numbers detector". App passed google review and I got mail that it is on play store. Weird thing is that I can acces my app only through google play developers console. F.e. If I want to tell my friend to install the app, I can not tell him name of app so he can find it on google store. I must enter my GP console and share url to my app with him via WhatsApp. That is so bad and I don't understand why this happens? I even tried searching my app with app name and developer name combined, or with the package name, but nothing helps.
Here is my app link: https://play.google.com/store/apps/details?id=myAndroid.app.hhodzic.foodinspector
I thought also that it has something to do with a number of downloads. But than I found out that the first app that is recommended when you write "E numbers detector" is app with ONLY 10+ downloads.
Please can anyone explain to me how does this works and how can I make my app visible on the google play store. Thanks in advance
You should just wait for 24-48 hours, Google takes time to index your app in the Google Play search.
I just searched for you app and it did appear in the search results. as I said it just need time.
Check your app status at Google Play Console.
App status: Helps you understand your app’s availability on Google Play and who it’s available to (such as testers, all Google Play users, etc.).
More info here
How long does google take to review app actions?
Is there anywhere in the dev console to see the review status? As there it for app review status.
Many thanks
Just to clarify...
I am not talking about the app itself. I am talking about APP ACTIONS.
It says here After you upload your app to the Play Console, we'll contact you at the email in Play Console with more information regarding the status of your App Actions review.
https://developers.google.com/assistant/app/get-started
Approximately it takes one to two weeks for App Actions reviews. Although, you might get an answer earlier.
Since Google play will take few hours to finish testing and make it live, I am looking for a way to email alert my team members once the process is complete. I couldn't find any solution so far.
We use gitlab as well. So, if any email alert tool exists, when master branch is updated will also work. Please advise.
You should add your team in developer account users & manage permissions and they will get email invitation and they will need to accept and afterwards enable app updates notifications. You can look at detailed process here for adding users on play console:
https://support.google.com/googleplay/android-developer/answer/2528691?hl=en
If you go to your Play Console's preferences, you should be able to activate an email option that will allow you to receive emails as soon as your production app has been published.
Screenshot of the option:
I tried to publish app on google play, but I get this error:
Your app submission has been rejected for a violation of the Google Play Developer Program Policy regarding Content Ratings. If this submission was an update to an existing app, the version published prior to this update is still available in Google Play. Please review the content rating guidelines help article, then retake the content rating questionnaire and resubmit. Additional details have been sent to your account owner's email address.
I understand that I need to change app range and start new questionnaire, but this button is disabled. What should I do?
You have a pending questionnaire which you can access with the resume link from your screenshot.
Yes, SO, I know, it's not a "programmer's" question:) But customers sometimes help us (devs) with our code, so we (devs) shold be grateful. I think answer to my question will be useful for all fellow android devs.
User has purchased my app. Refund period (15min) is over of course. Now I'd like to return money to him as a gift, because he helped me in testing a little.
If I refund the entire order in Checkout->Orders will user keep my app 'purchased'? I mean will he be able to uninstall and install it again from GooglePlay->MyApps and will app be marked "purchased"? Will Google LVL accept him to run the app?
I've done such refunds before, but then they called it "Android Market", and refund was 12h, and there were no LVL. Maybe somebody know another way to make a small gift using Google Play?
Google play has no gifting implemented currently.
Refunding the purchase will automatically uninstall the app from the user's device, and LVL will not accept him as a registered user if he sideloads it.
You can now generate and distribute promo codes for your app or game to current and new users on Google Play.
Under the Promotions tab in the Google Play Developer Console, you can set up promo codes for your apps, games, and in-app products to distribute in your own marketing campaigns (up to 500 codes per app, per quarter):
Go to your Google Play Developer Console, select your app.
Select Promotions > Add new promotion.
Follow the on-screen instructions (promotion name, start and end dates, promotion type, number of promo codes you want to create).
Select Create, select the download link.
Your codes will download to a CSV file. To share with users, you can print the codes or send a deep link allowing users to redeem the codes via email or a notification within your app.
References: https://support.google.com/googleplay/android-developer/answer/6321495
http://android-developers.blogspot.com/2016/01/create-promo-codes-for-your-apps-and-in.html
You can't give him a gift. There's no gift concept implemented in Google Play.
All we can do at this time is refund a purchase through the Google Wallet merchant account, after 48 hours (when the customer-initiated refund period expires, which may be different in the future).
If they get a refund from Google it will uninstall the app and remove their access.
If you do it personally from your Wallet merchant account, after 48 hours (or whenever the end is of the customer-initiated refund period), they still get to keep the app and get updates.
I know this is old, but have you thought about asking the customer in question to purchase the app, and then sending him/her the money via PayPal or something? Also, what if you initiate the refund process? In that case, I wouldn't expect the app to be uninstalled, as the user didn't agree to an uninstall.