Android - App not showing in Market for some devices - android

we already searched a lot of similar topics on StackOverflow and in other forums but haven't managed to solve this issue so far.
We developed an Android application that is missing from the market for some devices. It uses geo-data and the camera extensively. The "Copy Protection" is already off, and we can't figure why it isn't showing on some devices that appear to be completely compatible.
The manifesto is as follows:
<?xml version="1.0" encoding="utf-8"?>
<manifest xmlns:android="http://schemas.android.com/apk/res/android"
package="com.syncmobile.riogastronomia"
android:versionCode="5"
android:versionName="1.2.1" >
<uses-sdk android:minSdkVersion="8" android:targetSdkVersion="8" />
<uses-permission android:name="android.permission.INTERNET" />
<uses-permission android:name="android.permission.ACCESS_NETWORK_STATE" />
<uses-permission android:name="android.permission.WRITE_EXTERNAL_STORAGE" />
<uses-permission android:name="android.permission.CAMERA" />
<uses-permission android:name="android.permission.SET_ORIENTATION" />
<uses-permission android:name="android.permission.READ_PHONE_STATE" />
<uses-permission android:name="android.permission.MODIFY_AUDIO_SETTINGS" />
<uses-permission android:name="android.permission.WAKE_LOCK" />
<uses-permission android:name="android.permission.ACCESS_FINE_LOCATION" />
<uses-feature android:name="android.hardware.camera" android:required="true"/>
<uses-feature android:glEsVersion="0x00020000" android:required="true" />
<supports-screens
android:xlargeScreens="false"
/>
<application
android:icon="#drawable/icon"
android:label="#string/app_name" >
<activity
android:name=".Splash" android:label="#string/app_name"
android:theme="#android:style/Theme.NoTitleBar">
<intent-filter>
<action android:name="android.intent.action.MAIN" />
<category android:name="android.intent.category.LAUNCHER" />
</intent-filter>
</activity>
</manifest>
Devices that we're having problem with so far:
Model: Xperia x10 | Model Number: X10i | Android Version: 2.3.3
If you would like to see if it shows up in your device the app name is: "Rio Gastronomia"
Thank you all beforehand for your precious time. =D
Update:
I opened the app direct URL in the browser and I got this message from the market:
Your content filtering level doesn't allow you to download this item.
The app maturity level is set to low.
So... after getting this error from the market I tried switching my filtering configuration. It was set to "Everyone", when I set it to "All Apps" I could finally see the app in the market. But I can't change the settings in my users devices, so what should I do to get people that have "Everyone" set to see our app?
(The app is set to "Low Maturity" cause the option "Everyone" was disabled by Google Play)

Related

Android mobile device not showing in my eclipse browser

While I am trying to run Google Maps type apps I try to run using my android device. But device is not showing in my eclipse browser. What should I do ?
Is there any alternate way to run these type of applications ?
my menifest file as below
<?xml version="1.0" encoding="utf-8"?>
<manifest xmlns:android="http://schemas.android.com/apk/res/android"
package="com.example.googlemaps"
android:versionCode="1"
android:versionName="1.0" >
<uses-sdk
android:minSdkVersion="11"
android:targetSdkVersion="17" />
<uses-permission android:name="android.permission.ACCESS_NETWORK_STATE" />
<uses-permission android:name="android.permission.INTERNET" />
<uses-permission android:name="com.google.android.providers.gsf.permission.READ_GSERVICES" />
<uses-permission android:name="android.permission.WRITE_EXTERNAL_STORAGE" />
<!-- Required to show current location -->
<uses-permission android:name="android.permission.ACCESS_COARSE_LOCATION" />
<uses-permission android:name="android.permission.ACCESS_FINE_LOCATION" />
<!-- Required OpenGL ES 2.0. for Maps V2 -->
<uses-feature
android:glEsVersion="0x00020000"
android:required="true" />
<!-- Requires OpenGL ES version 2 -->
<uses-feature
android:glEsVersion="0x00020000"
android:required="true" />
<application
android:allowBackup="true"
android:icon="#drawable/ic_launcher"
android:label="#string/app_name"
android:theme="#style/AppTheme" >
<activity
android:name="com.example.googlemaps.MainActivity"
android:label="#string/app_name" >
<intent-filter>
<action android:name="android.intent.action.MAIN" />
<category android:name="android.intent.category.LAUNCHER" />
</intent-filter>
</activity>
<meta-data
android:name="com.google.android.maps.v2.API_KEY"
android:value="my key" />
</application>
</manifest>
Please Share what you have tried?
where you have to run this Application?
Please check Right click on the project->Run As->Run Configuration Now one window will show..That contains three tabs like Android,Target,Common.
1.You should select Launch default Activity in android tab
2.You should Select Automatically pick compatible Device
Ple try it
<uses-sdk
android:minSdkVersion="12"
android:targetSdkVersion="16" />
Ple Check this lines from Your manifest flie.. android:minSdkVersion="12" know..For Your Mobile Should not Greater than from 12.Please Check
This worked for me:
Create an apk file with same keystore key you have stored into Google Maps Console and install into your device. Installing into Android device using eclipse will not take your correct SHA1 key to view the Google Maps. As incorrect SHA1 key will lead to authentication failure.
vKj

unsupported devices on Google Play Console - Nasoni D'italia

I do not understand why there are some devices not supported..
this is my manifest..
i think the problem depends from minsdk or targetsdk or screen resolution but i don't know where is the problem.
Generally devices unsupported have small screen resolution.
<?xml version="1.0" encoding="utf-8"?>
<manifest xmlns:android="http://schemas.android.com/apk/res/android"
package="it.ankic.nasone"
android:minSdkVersion="11"
//----------------------------------------
>
<uses-feature
android:glEsVersion="0x00020000"
android:required="true"/>
<supports-screens
android:largeScreens="true"
android:xlargeScreens="true" />
<uses-permission android:name="android.permission.ACCESS_NETWORK_STATE" />
<uses-permission android:name="com.google.android.providers.gsf.permission.READ_GSERVICES"/>
//-------------------------------------//
android:configChanges="keyboard|keyboardHidden|orientation|screenLayout|uiMode|screenSize|smallestScreenSize" />
//----------------------------------------//
<intent-filter>
<action android:name="android.intent.action.VIEW" />
<category android:name="android.intent.category.DEFAULT" />
<category android:name="android.intent.category.BROWSABLE" />
<data android:scheme="app" android:host="nasone"/>
</intent-filter>
</activity>
<meta-data
android:name="com.google.android.maps.v2.API_KEY"
android:value="AIzaSyDaRR2jB_mVyoDe31KFfjXyBiobfGq6sbc"/>
</application>
<uses-permission android:name="android.permission.INTERNET" />
<uses-permission android:name="android.permission.ACCESS_COARSE_LOCATION" />
<uses-permission android:name="android.permission.ACCESS_FINE_LOCATION" />
<uses-permission android:name="android.permission.ACCESS_LOCATION" />
<uses-permission android:name="android.permission.ACCESS_GPS" />
<uses-permission android:name="android.permission.WRITE_EXTERNAL_STORAGE"/>
<permission
android:name="it.ankic.nasone.permission.MAPS_RECEIVE"
android:protectionLevel="signature"/>
<uses-permission android:name="it.ankic.nasone.permission.MAPS_RECEIVE"/>
</manifest>
android:minSdkVersion="11"
android:targetSdkVerion="17"
<supports-screens
android:SmallScreens="true"
android:largeScreens="true"
android:xlargeScreens="true" />
Android Sdk Version tags will check the device os sdk version . and also it will check the permissions for screen supports. four types of screen supports is there. if u release the App in Google play means , then it check the android manifest and device configuaration if it,s ok then only the app will display for thaT Mobile.
Also Users Features tag will affect the App supportabily to Device.
I think the problem is this:
<uses-feature
android:glEsVersion="0x00020000"
android:required="true"/>
because Google Play filter device which support this uses-feature. If the device does not support your glEsversion, Google Play does not propose it on the store.
Try to remove it and give me a feedback.

After update the APK supports fewer devices than previously

I have a relative simple App that was already in the Play-Store of Google.
Now I've made an Update of this App.
One Point of this Update was that I include the ZBar-Scanner. The Rest of the changes were minimal and shouldn't have any influence on my problem.
I just put the newest verison of my App in the Play-Store and I get following warning:
"Warning: Active APKs support fewer devices than previously active APKs. Some users will not receive updates."
I've downloaded ZBarAndroidSDK-0.2.zip from sourceforge.net (http://sourceforge.net/projects/zbar/files/AndroidSDK/) and import it to my project as it is explained in the README-File.
I tested my App local on my HTC Wildfire S (->Version 2.3.5), on Samsung Galaxy 3 (GT-I5800 -> Version 2.2) and on my Galaxy Nexus (-> Version 4.2). There was never a Problem. Everything worked.
I also tested the exported APK and had no Problems.
Now I add this APK to the Play-Store and updated my App and I get the warning for the tested devices. Neither my HTC Wildfire, nor my Samsung Galaxy 3 can update the new version.
Can anybody help me and explain me whats the Problem?
Thanks a lot!!!
EDIT:
My Manifest:
<?xml version="1.0" encoding="utf-8"?>
<manifest xmlns:android="http://schemas.android.com/apk/res/android"
package="de.myproject"
android:versionCode="5"
android:versionName="2.0"
android:installLocation="preferExternal"
>
<uses-sdk android:minSdkVersion="8" android:targetSdkVersion="11"/>
<uses-permission android:name="android.permission.WRITE_EXTERNAL_STORAGE"/>
<uses-permission android:name="android.permission.CAMERA"/>
<uses-feature android:name="android.hardware.camera" android:required="false"/>
<application
android:uiOptions="splitActionBarWhenNarrow"
android:icon="#drawable/ic_launcher"
android:label="#string/app_name"
>
<!-- enable the search dialog to send searches to SearchableActivity throughout the application -->
<meta-data
android:name="android.app.default_searchable"
android:value=".SearchableActivity" />
<activity
android:label="#string/app_name"
android:name=".MainActivity"
android:screenOrientation="portrait"
android:theme="#style/Theme.NoBackground">
<intent-filter>
<action android:name="android.intent.action.MAIN" />
<category android:name="android.intent.category.LAUNCHER" />
</intent-filter>
</activity>
<activity
android:label="#string/app_name"
android:screenOrientation="landscape"
android:name=".zbar.ZBarScannerActivity">
</activity>
</application>
And the Manifest of ZBar:
<?xml version="1.0" encoding="utf-8"?>
<manifest xmlns:android="http://schemas.android.com/apk/res/android"
package="net.sourceforge.zbar.android.CameraTest"
android:versionCode="1"
android:versionName="1.0">
<uses-sdk android:minSdkVersion="8" />
<uses-permission android:name="android.permission.CAMERA" />
<uses-feature android:name="android.hardware.camera" />
<uses-feature android:name="android.hardware.camera.autofocus" />
<application android:label="#string/app_name" >
<activity android:name="CameraTestActivity"
android:label="#string/app_name">
<intent-filter>
<action android:name="android.intent.action.MAIN" />
<category android:name="android.intent.category.LAUNCHER" />
</intent-filter>
</activity>
</application>
First of all, any change in the devices used must be a result of the manifest. That is the only thing that the Android market (Google Play) uses to determine what devices an app can go on. As you showed, the one difference was that you had a requirement to autofocus. If you change this line to the following, it should work.
<uses-feature android:name="android.hardware.camera.autofocus" android:required="false">
Essentially, this will allow you to use that feature, but not make it required. This should allow full compatibility with all previous devices. For more information, see this answer.
I should also note that I saw the camera wasn't required by your main app, but is required by zbar. This could also make a difference.
I had this problem with my application (with Zbar scanner) on tablet Zenithink C93 (http://www.zenithink.com/Eproducts_C93.php). I needed create application compatible with Zenithink devices.
I published app in Play-Store of Google. When I tried install application on Zenithink C93 I got error: "This item is not compatible with your device"
My manifest had this line:
<uses-feature android:name="android.hardware.camera.autofocus" android:required="false">
But it didn't help me.
Also I had this support-screens tag:
<supports-screens
android:smallScreens="false" android:normalScreens="false"
android:largeScreens="true"
android:xlargeScreens="true"
android:anyDensity="true"/>
Strangely, but after a long search solution I completely removed support-screens tag and put android:required="false" for <uses-feature android:name="android.hardware.camera"/> application became compatible with Zenithink device.
Now my Manifest looks like this:
...
<uses-sdk
android:minSdkVersion="14"
android:targetSdkVersion="15"/>
<uses-permission android:name="android.permission.INTERNET"/>
<uses-permission android:name="android.permission.WRITE_EXTERNAL_STORAGE"/>
<uses-permission android:name="android.permission.READ_PHONE_STATE"/>
<uses-permission android:name="android.permission.ACCESS_WIFI_STATE"/>
<uses-permission android:name="android.permission.CAMERA" />
<uses-feature android:name="android.hardware.camera" android:required="false"/>
<uses-feature android:name="android.hardware.camera.autofocus" android:required="false"/>
<application...
This is not a good solution, because application will be compatible with almost all devices, but maybe it will help someone.

App not supported by HTC explorer and samsung galaxy ace

I am not able to find my app from google play store for HTC explorer and sansung galaxy ace devices, I am supporting small screens as well for the app, still not able to find it on play store
My manifest looks like this:
<?xml version="1.0" encoding="utf-8"?>
<manifest xmlns:android="http://schemas.android.com/apk/res/android"
package="com.demo"
android:versionCode="1"
android:versionName="1.0" >
<uses-sdk android:minSdkVersion="8" />
<uses-permission android:name="android.permission.ACCESS_FINE_LOCATION" >
</uses-permission>
<uses-permission
android:name="android.permission.INTERNET"
android:protectionLevel="normal" >
</uses-permission>
<uses-permission android:name="android.permission.ACCESS_COARSE_LOCATION" >
</uses-permission>
<uses-permission android:name="android.permission.ACCESS_NETWORK_STATE" >
</uses-permission>
<uses-permission android:name="android.permission.ACCESS_WIFI_STATE" >
</uses-permission>
<uses-permission android:name="android.permission.GET_ACCOUNTS" >
</uses-permission>
<uses-permission android:name="android.permission.USE_CREDENTIALS" >
</uses-permission>
<uses-permission android:name="android.permission.MANAGE_ACCOUNTS" >
</uses-permission>
<uses-permission android:name="android.permission.AUTHENTICATE_ACCOUNTS" >
</uses-permission>
<uses-permission android:name="android.permission.CAMERA">
</uses-permission>
<supports-screens android:largeScreens="false" android:smallScreens="true" android:anyDensity="true" android:normalScreens="true" />
<application
android:icon="#drawable/appicon"
android:label="#string/app_name"
android:debuggable="true">
<service
android:exported="true"
android:name=".account.AuthenticationService" >
<intent-filter >
<action android:name="android.accounts.AccountAuthenticator" />
</intent-filter>
<meta-data
android:name="android.accounts.AccountAuthenticator"
android:resource="#xml/authenticator" />
</service>
<activity
android:name="abc.com.Screen"
android:screenOrientation="portrait"
android:theme="#android:style/Theme.NoTitleBar" >
<intent-filter >
<action android:name="android.intent.action.MAIN" >
</action>
<category android:name="android.intent.category.LAUNCHER" >
</category>
</intent-filter>
</activity>
</application>
</manifest>
Please tell me if I am doing something wrong here.
I had the same problem. botteaap fix worked.
Add this to manifest
<uses-feature android:name="android.hardware.camera" android:required="false" />
and all worked fine.
it means that the application prefers to use the feature if present on the device, but that it is designed to function without the specified feature,
You likely need to declare camera autofocus as an optional feature (since you are requiring the camera based on the CAMERA permission). I haven't checked but it could be that those cheaper phones do not support auto focus.
For reference: http://developer.android.com/reference/android/hardware/Camera.html and
http://developer.android.com/guide/topics/manifest/uses-feature-element.html (set android:required to false)
There are several steps(pretty long steps) that can help you to verify which devices exactly can download and run your application:
Change or remove any permission in your manifest.
Build application with your release key.
Upload new .apk file to google play dev. console and activate it.
DO NOT PUBLISH it and switch to product details tab.
Check supported devices list via show devices link in Supported Devices section right under countries list. Here you can find list of all "google-known" android devices that can run your application with current permissions.
This way is pretty long, but this could help you.

Application does not supported by mobile device

My application is available in Android market and supported Android version 2.2+. But when i open Android market using Samsung SPH-M820 device. It doesn't show application in there. But when i enter full url and try to download app, It shows error message "app not compatible with your device". While device specifications are here.
What is the issue?
Update: Manifest file is added:
<manifest xmlns:android="http://schemas.android.com/apk/res/android"
package="packageName"
android:installLocation="auto"
android:versionName="Version1"
android:versionCode="10">
<uses-sdk android:minSdkVersion="8" />
<supports-screens android:smallScreens="true"
android:normalScreens="true"
android:largeScreens="true"
android:anyDensity="true" />
<!-- permissions -->
<permission android:name="packageName.permission.C2D_MESSAGE" android:protectionLevel="signature" />
<uses-permission android:name="android.permission.ACCESS_FINE_LOCATION" />
<uses-permission android:name="android.permission.INTERNET" />
<uses-permission android:name="android.permission.READ_PHONE_STATE"/>
<uses-permission android:name="android.permission.ACCESS_NETWORK_STATE"/>
<uses-permission android:name="packageName.permission.C2D_MESSAGE" />
<uses-permission android:name="android.permission.WAKE_LOCK" />
<!-- This app has permission to register and receive message -->
<uses-permission android:name="com.google.android.c2dm.permission.RECEIVE" />
<uses-permission android:name="android.permission.CAMERA"/>
<uses-permission android:name="android.permission.CHANGE_NETWORK_STATE"/>
<uses-permission android:name="android.permission.RECORD_AUDIO"/>
<uses-permission android:name="android.permission.VIBRATE"/>
<uses-permission android:name="android.permission.ACCESS_COARSE_LOCATION"/>
<uses-permission android:name="android.permission.ACCESS_FINE_LOCATION"/>
<uses-permission android:name="android.permission.GET_TASKS"/>
<uses-permission android:name="android.permission.ACCESS_WIFI_STATE" />
<uses-permission android:name="android.permission.CHANGE_WIFI_STATE" />
<uses-permission android:name="android.permission.WRITE_EXTERNAL_STORAGE"/>
<uses-permission android:name="android.permission.KILL_BACKGROUND_PROCESSES"/>
<application android:icon="#drawable/icon" android:label="#string/app_name"
android:theme="#android:style/Theme.NoTitleBar" android:debuggable="false">
<receiver android:name=".PushIncidentReceiver" android:permission="com.google.android.c2dm.permission.SEND">
<!-- Receive the actual message -->
<intent-filter>
<action android:name="com.google.android.c2dm.intent.RECEIVE" />
<category android:name="packageName" />
</intent-filter>
<!-- Receive the registration id -->
<intent-filter>
<action android:name="com.google.android.c2dm.intent.REGISTRATION" />
<category android:name="packageName" />
</intent-filter>
</receiver>
<activity android:name=".SplashActivity" android:label="#string/app_name">
<intent-filter>
<action android:name="android.intent.action.MAIN" />
<category android:name="android.intent.category.LAUNCHER" />
</intent-filter>
</activity>
<uses-library android:name="com.google.android.maps" />
</application>
</manifest>
That link doesn't look like it leads to any device specifications, but rather forum boards. In addition, what we really need is your AndroidManifest.xml file. While this response doesn't answer your question directly since we don't have access to your AndroidManifest.xml, hopefully this will help guide you or others to figure out what's wrong.
You can see what devices your application supports by logging on to your developer account at http://market.android.com/publish. Choose your application, and you will see the following section on the next page underneath "Publishing options":
That shows you requirements you have set up in the AndroidManifest.xml file of your application. In addition, you can even click "Show devices," and you will see a list of supported and unsupported devices for your application, such as the following:
You can see that my application doesn't support two HTC phones. In addition, you can even prevent specific phones that do meet your requirements by choosing to exclude them in the list.
If you want your application to work on a specific phone, you will have to modify your AndroidManifest.xml or application itself to have more lenient requirements so your phone can satisfy them.

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