Android app compatibility issue on Nook HD+ and Asus TF300T - android

I have a weird App compatibility issue.
As per the Developer console, my app seems to be compatible and available on the Nook HD+ and Asus TF300T. It shows a "Green" checkmark against these two.
However, two users have gotten back saying that the Play Store shows my app as incompatible with their device.
This is what I have:
<uses-permission android:name="android.permission.INTERNET" />
<uses-permission android:name="android.permission.ACCESS_NETWORK_STATE" />
<uses-permission android:name="android.permission.WRITE_EXTERNAL_STORAGE" />
<uses-permission android:name="android.permission.RECORD_AUDIO" />
<uses-permission android:name="android.permission.READ_PHONE_STATE" />
<uses-feature
android:name="android.hardware.microphone"
android:required="false" />
<uses-feature android:name="android.hardware.touchscreen" android:required="true" />
<uses-sdk android:minSdkVersion="7" />
<application android:name="{application_class}"
android:icon="#drawable/ic_launcher"
android:label="#string/app_name" >
<activity...
Any idea what could be wrong?

Think I figured out the reason:
aapt dump badging <myapk>
supports-screens: 'small' 'normal' 'large'
I was surprised that xlarge is missing from the above supports-screens.
And of course, Nook HD+ and Asus TF300T are >9in devices! So this may be the reason.
Now I have explicitly added the following in my manifest and aapt shows xlarge:
<supports-screens android:smallScreens="true"
android:normalScreens="true" android:largeScreens="true" android:xlargeScreens="true" />
xlargeScreens was introduced in API 9 and MAYBE this is why xlarge was false by default?
Weirdly, the dev console shows it as supported.
Now off to test it against the user's device.

Ever get this to work? Just a thought, can you use the permission "READ_PHONE_STATE" on a Nook?

Related

Misunderstanding Google Play says Your device isn't compatible with this version

This question have a lot of responses already but none of it helps me
I created an Android app and it says that I can't install it on tablet. If I run project from Android Studio on tablet it works perfectly.Also it doesn't find the app by name only on the tablet.
On desktop when open my app's page:
On tablet when open my app's page using a direct link:
My tablet has Android 4.4.2
in app gradle file:
minSdkVersion 16
targetSdkVersion 23
in app manifest I am using:
<!--for IMEI -> is not a must to have gsm-->
<uses-permission android:name="android.permission.ACCESS_WIFI_STATE" />
<uses-permission android:name="android.permission.READ_PHONE_STATE" />
<uses-feature
android:name="android.hardware.telephony"
android:required="false" />
<uses-permission android:name="android.permission.ACCESS_NETWORK_STATE" />
<uses-permission android:name="android.permission.INTERNET" />
<uses-permission android:name="android.permission.VIBRATE" />
<uses-permission android:name="com.google.android.c2dm.permission.RECEIVE"/>
<uses-permission android:name="android.permission.WRITE_EXTERNAL_STORAGE" />
<uses-permission android:name="android.permission.READ_EXTERNAL_STORAGE" />
<uses-permission android:name="android.permission.DOWNLOAD_WITHOUT_NOTIFICATION" />
<uses-permission android:name="com.android.launcher.permission.INSTALL_SHORTCUT" />
<uses-permission android:name="com.android.launcher.permission.UNINSTALL_SHORTCUT" />
<uses-permission android:name="android.permission.ACCESS_FINE_LOCATION" />
<!--is not a must to have autofocus or even camera-->
<uses-permission android:name="android.permission.CAMERA" />
<uses-feature
android:name="android.hardware.camera"
android:required="false" />
<uses-feature
android:name="android.hardware.camera.autofocus"
android:required="false" />
<!--to support all screens-->
<supports-screens
android:anyDensity="true"
android:largeScreens="true"
android:normalScreens="true"
android:smallScreens="true" />
"For your app to be showcased in the 'Designed for tablets' list in the Play Store, you need to upload at least one 7-inch and one 10-inch screenshot. If you previously uploaded screenshots, make sure to move them into the right area below." This can be found when you are setting the distribution for your app on google play. If you do not provide a screenshot for this screen, Google will set your app just for phones.
Does your tablet have gps? If not you should probably add:
<uses-feature android:name="android.permission.ACCESS_FINE_LOCATION"
android:required="false" />
And also try adding xlargeScreens to true.
Check if your tablet is set in supported devicess.
Go to Play Dev Console, then click on APK, then under supported devices click 'see list' and navigate to Samsung to check if your device is set.
Alternatively in same APK section click on your current app version and in popup, check if your language (and region) are supported in Localizations section.
Both cases might checkout to be OK, but never hurts to check :)

Optimize for Tablets

I am creating an app which I want to have support for Tablets as well. I have followed the steps discussed on developer.android.com as well as many questions in SO. I am not able to get my head around as to why Play Store is still reporting that
Your Production APK needs to meet the following criteria:
Any required hardware features are normally available on tablets.
My Manifest file has the following declarations
<uses-sdk
android:minSdkVersion="11"
android:targetSdkVersion="18" />
<uses-permission
android:name="android.permission.READ_SMS" android:required="true" />
<uses-permission
android:name="android.permission.READ_CONTACTS" android:required="true" />
<supports-screens
android:anyDensity="true"
android:largeScreens="true"
android:normalScreens="true"
android:xlargeScreens="true" />
<uses-feature
android:name="android.hardware.telephony" android:required="true" />
Since my app uses Telephony features, I have marked the required attribute as true here. If anyone has faced a similar problem and able to get it fixed kindly provide inputs.
Tablets don't "normally" have telephony features. They're tablets, not phones. Thus, if you require telephony hardware, then the app won't be presented to tablets which don't have telephony features. This is documented.
Use the code as follows:
uses-sdk
android:minSdkVersion="11"
android:targetSdkVersion="18" />
<uses-permission
android:name="android.permission.READ_SMS" android:required="true" />
<uses-permission
android:name="android.permission.READ_CONTACTS" android:required="true" />
<supports-screens
android:anyDensity="true"
android:largeScreens="true"
android:normalScreens="true"
android:xlargeScreens="true" />
<uses-feature
android:name="android.hardware.telephony" android:required="false" />
I have just changed the permission for using feature to requires="false".
By doing this, your app will be available for use and download on the tablet devices having calling feature and not on tablets not having the same.

Why is a specific device marked as 'unsupported' in Google Play Store for Android

Does anyone know how you can see why Google Play Store is marking specific devices for an app you created as 'not compatible' ?
I created an app and one of my testdevices was a GalaxyTab2. On this device all functions of the app are working no problem when you just put the apk on the device using a USB cable/or just downloading it from a website.
However when I upload the app to playstore the GalaxyTab2 is listed as an unsupported device. So GalaxyTab2 users are unable to install the app.
In the Google Play Developer Console you can see an overview of unsupported devices. But it seems that you can't get any info 'why' the device is unsupported.
This currenlty lists 1000 devices. Of these a lot will be unsupported due to the fact that their Android version is too old. But from some devices (like the GalaxyTab 2) I am sure they can and run the apk no problem.
Some lines of my manifest:
<supports-screens android:smallScreens="true"
android:normalScreens="true"
android:largeScreens="true"
android:xlargeScreens="true" />
<uses-permission android:name="android.permission.INTERNET" />
<uses-permission android:name="android.permission.ACCESS_NETWORK_STATE" />
<uses-permission android:name="android.permission.CAMERA" />
<uses-permission android:name="android.permission.FLASHLIGHT" />
<uses-permission android:name="android.permission.WRITE_EXTERNAL_STORAGE" />
<uses-permission android:name="android.permission.ACCESS_COARSE_LOCATION" />
<uses-permission android:name="android.permission.ACCESS_FINE_LOCATION" />
<uses-sdk
android:minSdkVersion="9"
android:targetSdkVersion="16" />
Try adding:
<uses-feature android:name="android.hardware.camera.flash" android:required="false" />
<uses-feature android:name="android.hardware.camera.autofocus" android:required="false" />
To your manifest. Your FLASHLIGHT permission may imply that it is a required feature, and as the Galaxy Tab 2 doesn't have a flash, it'd be incompatible. Same for autofocus, as pointed out by #323go.
The problem can be with the feature requirements for certain permissions.
For example
<uses-permission android:name="android.permission.CAMERA" />
may include the requirement of AutoFocus, so I would try to add
<uses-feature android:name="android.hardware.camera.autofocus" android:required="false" />
to the AndroidManifest.xml.
Also the permission
<uses-permission android:name="android.permission.FLASHLIGHT" />
may include the requirement of flash hardware so I would add
<uses-feature android:name="android.hardware.camera.flash" android:required="false" />
as well.
Here you can find a list that shows all permissions that imply Feature Requirements
http://developer.android.com/guide/topics/manifest/uses-feature-element.html#permissions
Remove android:allowBackup="true"

Android Market - Application isn't available for devices

I published my APK to Android market. I can search it via https://play.google.com/store/search?q=[package name], but I can't install it on my Nexus One device which running Android OS 2.3.6, the popup shows not compatible with your device. The manifest file is configured as below:
<supports-screens
android:largeScreens="true"
android:smallScreens="true"
android:normalScreens="true"
android:resizeable="true"
android:anyDensity="true"
/>
<uses-sdk android:minSdkVersion="8" />
<uses-permission android:name="android.permission.RECORD_AUDIO"></uses-permission>
<uses-permission android:name="android.permission.INTERNET" />
<uses-permission android:name="android.permission.ACCESS_NETWORK_STATE" />
<uses-permission android:name="android.permission.READ_PHONE_STATE" />
<uses-permission android:name="android.permission.CAMERA" />
<uses-permission android:name="android.permission.WRITE_EXTERNAL_STORAGE" />
<uses-permission android:name="android.permission.ACCESS_COARSE_LOCATION" />
<uses-permission android:name="android.permission.ACCESS_FINE_LOCATION" />
<uses-feature android:name="android.hardware.camera" />
<uses-feature android:name="android.hardware.camera.autofocus" />
What problem in my configuration made My Nexus One device is filtered?
There's nothing wrong with your manifest; I'd wager you have Copy Protection enabled. From the documentation:
To copy protect an application, set copy protection to "On" when you
configure publishing options for your application. Google Play will
not show copy-protected applications on developer devices or
unreleased devices.
Since the Nexus One is a developer device, it will show as incompatible. I ran into this same issue on my Galaxy Nexus.
Add this to your manifest
<uses-sdk
android:minSdkVersion="8"
android:targetSdkVersion="15" />//=======> the target version is your wish(> 10)

my app do not show in android market but only in some cases

I Have 2 htc tattoo, and I have the next problem, I've made an app and when I upload the app to the market the app is showing on one tattoo but not on the other. Any Ideas?
I have activated all available markets, and deactivated the protections.
My manifest has the next configuration:
<uses-permission android:name="android.permission.INTERNET" />
<uses-permission android:name="android.permission.ACCESS_NETWORK_STATE" />
<uses-permission android:name="android.permission.READ_PHONE_STATE" />
<uses-permission android:name="android.permission.ACCESS_FINE_LOCATION" />
<uses-permission android:name="android.permission.LOCATION" />
<uses-permission android:name="android.permission.CAMERA" />
<supports-screens android:largeScreens="true"
android:normalScreens="true" android:smallScreens="true"
android:anyDensity="true" />
<uses-sdk android:minSdkVersion="3" android:targetSdkVersion="7"/>
Just to be sure, as unlikely at it is-you're not running Froyo (2.2) on your htc tattoo? Its API level is 8 as I'm sure you're aware.
Check if you have a folder named /lib in your apk, its a weird thing the Market application checks for, and if it exists your application won't display.
Ok the problem with tattoo is that it do not support autofocus and it is necesary add in the manifest:

Categories

Resources