I have created game using Unity game engine. It works perfectly fine. I want to upload it to Google Play, I am new to Google Play Developer Console and to this whole Google Play thing actually. I managed to upload .apk and filled all the necessary info. Now it is in beta test. The game will be pai. And that's where my problem is. When I(or other testers) try to buy the game, error pops up. If I try to buy the game via PC or phone, error is this:
An error occurred while getting the status of your purchase.
As far as I understand it's caused by my Google Wallet. I've filled my payment settings in Google Wallet and payment method(wire transfer(I'm from Ukraine)) in Google Wallet Merchant, my buisness address and address. I searched all over the net to find similar problems and solutions to the them, but couldn't find. Please help.
Oh and recently I've found out that there is also a Google Wallet Merchant for Digital Goods. Do I need it to sell apps? Because it's not supported in Ukraine.
Sounds like you have entered faulty info. Otherwise try contacting help services, I'm sure they have already encountered similar problems.
Try clearing your cache/data on your Play Store App (Settings -> Apps -> Google Play Store) or the cache/cookies on your browser. Else, you can check out the Google Wallet Help Center for more troubleshooting help.
Go to google payment ---> you will have multiple payment mode updated and your primary card or payment might be blocked or expired, change this to new added payment card or mode
Related
I am currently running an open beta test for my app on Google Play.
Some people have already installed it, however a friend from Chile (Play Store account country also set to Chile) was unable to install the app on his phone.
He would get this error message:
Google Play purchases are not supported in your country. Unfortunately you will not be able to complete purchases.
The app does not include any purchases. Also, Chile is not listed as a country where purchases are not supported in the first place.
Is app-testing not available in Chile?
Or is this something in my app (permission?) that prevents the app from being available in Chile?
No idea what’s going here, any help is appreciated 🙏
Faced the same issue. Was able to bypass it and install the app when used a VPN with a specific location (Germany in my case) and clearing the data of Google Play Store package.
I released android app "E numbers detector". App passed google review and I got mail that it is on play store. Weird thing is that I can acces my app only through google play developers console. F.e. If I want to tell my friend to install the app, I can not tell him name of app so he can find it on google store. I must enter my GP console and share url to my app with him via WhatsApp. That is so bad and I don't understand why this happens? I even tried searching my app with app name and developer name combined, or with the package name, but nothing helps.
Here is my app link: https://play.google.com/store/apps/details?id=myAndroid.app.hhodzic.foodinspector
I thought also that it has something to do with a number of downloads. But than I found out that the first app that is recommended when you write "E numbers detector" is app with ONLY 10+ downloads.
Please can anyone explain to me how does this works and how can I make my app visible on the google play store. Thanks in advance
You should just wait for 24-48 hours, Google takes time to index your app in the Google Play search.
I just searched for you app and it did appear in the search results. as I said it just need time.
Check your app status at Google Play Console.
App status: Helps you understand your app’s availability on Google Play and who it’s available to (such as testers, all Google Play users, etc.).
More info here
I have setup my app analytics with google analytics, there the total new users it showing 105,500 and in developer console it showing 38,500. why is there so much difference?
I would say the real reason is that the develop console only shows apps obtained through legit means ie. the play store. If a user installs the apk directly (and unfortunately your app will be available for free via a quick google search) then analytics will pick it up but the dev console wont. I'd advise putting in some sort of licensing check. here is a good starter for 10: Google Play Licensing
I'm trying to implement in-app billing using Android, but I'm getting a weird error and I can't find anyone online with a similar problem.
I've done the following:
Uploaded APK with billing permission to developer console as alpha
build.
Added Google group to test, with my personal gmail account as
a member.
Gone to the opt in URL and become a tester.
Added my personal gmail account as an account enabled for testing (in settings > account details).
Created a non-consumable product and set it to "active".
Waited 24 hours.
Put a signed release build on my phone.
When I press the "Buy" button, it opens the store dialog, which says "This is a test order, you will not be charged". All seems good so far, but every payment method says "This payment method has been declined." so I'm unable to continue. This includes Google Play balance, Amex card, Visa and PayPal account.
I've tried the following, none of them worked:
Used a different google account for test payments.
Removed my account from the list of test accounts in the developer console settings to try and use with "real" transactions.
Tried a different device.
Tried creating a different product.
Any thoughts on what might be wrong?
Google support have advised that the error is caused because the merchant account is "under review". They're looking into the reasons for the review and attempting to resolve the issue. I'll update this answer with their final response.
The best advice is to contact Google support through the merchant help centre: https://support.google.com/merchants
Update: Google fixed the account and it started working straight away. You definitely need to contact them to get this sorted.
I'm developing a simple in-app billing library. It works with static responses from google, but now I'd like to test this lib with real in-app products.
I have created a test account and I'm trying to buy a product, but google Play is asking me for a credit card. Is there any way to test in-app billing without using a real credit card (a sandbox environment, fake credit card, etc)?
I have read here that the only way to test this is using a real credit card with a test account (so you don't have to pay google taxes) and once you have bought the product, refund it again, but it seems not to be a very 'developer-friendly' way.
Thanks.
Nope it absolutely SUCKS
You have to use a real credit card, then go into Google Play , select View Merchant Account and hit the individual order then refund to get your money back.
sorry!
As of today (or yesterday) Google has finally allowed "sandbox" testing of in app purchases, it goes through all the steps of an in app purchase except the actual charging of the credit card.
Although you will probobly have to wait for the cancelations/refunds like you did before.
More info here and here
Got this info from my developers console.
... and to add to Blundell's answer, it will take close to 6 hrs for refund to be posted, and then you'll probably want to give it another 6 hours before attempting the purchase.... or else.... Or else, what? Oh, I don't know, something like the "you already own this item" bug/glitch/bane of my existence
You can test in-app purchase subscription using testing accounts. For reference please go through the link-
You may use sandbox testing by adding you testers account to play console.
Go to the play console main screen--> setting--> search for license testers--> add your testers email-id there.
Then go to your app release-> go for your beta/alpha release.
Tap on manage testers and share opt-in URL with testers to accept an invite.
https://cheesecakelabs.com/blog/google-play-iap-first-setup-test-sandbox/