I have followed the instructions here:
The developers of this app have not set up this app properly for Facebook Login?
Made my app public and the circle is green so the app is public.
But when I try to login, I go to the Facebook app, it asks me to login which I do and then I get this message:
App Not Setup: This app is still in development mode, and you don't have access to it. Switch to a registered test user or ask an app admin for permissions.
BTW: I am the admin
Any help is much appreciated. I am using SeattleClouds and this happens on both iOS and Android.
STEP 1:
In Settings -> Basic -> Contact Email. (Give your/any email)
STEP 2:
in 'App Review' Tab : change
Do you want to make this app and all its live features available to the general public? Yes
This is an answer I haven't seen much around (this it was in a comment somewhere) although yes taking the app off development mode will work this can be bad for security or really annoying if the app isn't ready yet but you need to submit the app for review on account of needing access to special permissions (e.g. user_birthday).
What I did instead to fix the error was go to https://developers.facebook.com/sa/apps/{appId}/roles/ or from the app dashboard click roles on the left side
Then add the user account(s) to either developer or tester. Developers will need to be verified by mobile and will get access to the app to make changes but a tester will only need to be verified by email (not sure if even this is necessary but it probably is) and will only be able to use the API instead of make changes to settings.
If the app is ready for the public, obviously just take the app off development mode.
Issue Log: App Not Setup. This app is still in development mode. and you dont have access to it. register test user or ask an app admin for permission
The app are not in Live Mode
You are not listed as admin or a tester in https://developers.facebook.com/app/yourapp
Your App Hashkey are not set. if Facebook app cant be on Live Mode you need a hashkey to test it. because the app are not yet Live. Facebook wont allow an access.
HOW TO CHANGE TO LIVE MODE
1. go to : https://developers.facebook.com
2. select your app on "My Apps" List
3. toggle the switch from OFF to ON
HOW TO ADD AS TEST OR ADMIN
1. go to : https://developers.facebook.com
2. select your app on "My Apps" List
3. go to : Roles > Roles > Press Add for example administrator
4. Search your new admin/tester Facebook account.
5. admin must enter facebook password to confirm.then submit
the new admin must go to developer.facebook page and accept the request
6. go to : https://developers.facebook.com
7. Profile > Requests > Confirm
8. Congratulation you have been assign as new Admin
HOW TO GET AND SET HASHKEY FOR DEVELOPMENT
as Refer to Facebook Login Documentation
https://developers.facebook.com/docs/android/getting-started/#create_hash
The most preferable solution by me is by code ( Troubleshooting Sample Apps )
it will print out the hash key. you can update it on
https://developers.facebook.com/apps/yourFacebookappID/settings/basic/
on Android > Key Hashes section
a step by step process on how to get the hashKey.
Firstly Add the code to any oncreate method
Run The app and Search the KeyHash at Logcat
step by step process on how Update on Facebook Developer.
Open Facebook Developer Page. You need access as to update the Facebook Developer page.https://developers.facebook.com
Follow the step as follow.
2021 UPDATE
I have done successfully Login with Facebook by doing below things. Now it is working fine.
As per described by George Mano
Visit Facebook Apps Page and select your application.
Go to Settings -> Basic.
Add a 1 Contact Email, 2 Privacy Policy URL, 3 User Data Deletion and choose 4 Category and Last 5. Live your application
The Privacy Policy URL should be a webpage where you have hosted the terms and conditions of your application and data used.
The General Data Protection Regulation (GDPR) requires developers to provide a way for people to request that their data be deleted. To be compliant with these requirements, you must provide either a data deletion request callback or instructions to inform people how to delete their data from your app or website
Toggle the button in the top of the screen, as seen below, in order to switch from Development to Live.
captain_a is right that your app needs to be public with a developer email address. But if you are still getting the error then make sure that your website is using an SSL certificate.
For more detailed information and workarounds please checkout my answer at Facebook app is Public, but gives error "App not setup" when logging in
I had the same problem and it took me around one hour to figure out where i went wrong only to note that i had used a wrong app id....just go to your code and used a correct id here
window.fbAsyncInit = function() {
FB.init({
appId : '1740077446229063',//your app id
cookie : true, // enable cookies to allow the server to access
// the session
xfbml : true, // parse social plugins on this page
version : 'v2.5' // use graph api version 2.5
});
2020 UPDATE
Visit https://developers.facebook.com/apps/ and select your application.
Go to Settings -> Basic. Add a Contact Email and a Privacy Policy URL. The Privacy Policy URL should be a webpage where you have hosted the terms and conditions of your application and data used.
Toggle the button in the top of the screen, as seen below, in order to switch from Development to Live.
I did what is written in this answer and still had the same problem, then I downloaded the facebook app, logged into my facebook admin account from my phone. TADAA! it worked.
When app is release some time that case
https://developers.facebook.com/apps/{$appid}/alerts/
"Your app has been placed into development mode due to an invalid Privacy Policy."
can change you app from release mode to development mode
so check the Privacy Policy
Go to Settings->Basic, on top you will find a Switch button which will say App is in development mode.
Click on in development switch button, it will ask you to make app live, and after providing all necessary things, it will become live.
Facebook and Instagram apis were perfectly working fine but they suddenly stopped working due to invalid privacy policy statement. Facebook deactivated api access.
Related
We received the message below from FB regarding our Android app. Our app was originally on the PlayStore but is currently not approved / published. We are still using the Play Store link in the field > 'Android: Google Package Name'. Seems Google may have made a change & this link is no longer valid.
While we work on restoring PlayStore approval, the Android app is available as a direct download. We don't know how long this process will take. My question is, does FB support Android APKs that are not listed on the PlayStore? Is there a way to use a different link in the field > 'Android: Google Package Name'? Our Android users have used FB login to create accounts so we really need to keep this feature active. If anyone has any input here that would be great. cheers
Message from FB:
In order to keep our Facebook platform and community safe, we periodically review apps for compliance. We need the following action from you on your app, (), in order to approve your app’s continued operation on our platform.
URL(s) listed on your app dashboard settings could not be accessed for platform compliance review. Kindly make sure that the following field(s) on your app dashboard are working correctly:
Android: Google Package Name
The corresponding URL(s) should return a successful HTTP status code. You can verify this using the Sharing Debugger.
Sharing Debugger: https://developers.facebook.com/tools/debug/sharing/
Compliant response codes: 200-299
Violating response codes: 100-199, 300-399, 400-499, 500-599
Please also allowlist the user agent strings or the IP addresses (more secure) used by the crawler. For detailed instructions, please visit: https://developers.facebook.com/docs/sharing/webmasters/crawler.
For Google Package Name(s) and iPhone Store ID(s), please make sure that these are publicly available.
Kindly apply the requested changes to prevent your app from being restricted on our platform. You can check your app dashboard to verify if the violating fields are now compliant, otherwise you will receive an automated alert as soon as we've detected that the fields are compliant.
Thank you for your cooperation in our continued efforts to keep our platform safe.
(1) My App simple Education Base Content and test Attempt.
(2) Not Any google ads only one you tube integration
This simple App , Login from Activation key given from institute .
Google Send a mail App reject Im not understand Why
Issue: Violation of Families Policy Requirements
Apps that contain elements that appeal to children must comply with all Families Policy Requirements. We found the following issue(s) with your app:
Eligibility Issue
Test Login Needed
In order to review your app for “Designed for Families” eligibility, we will need you to provide a test login account. Please provide login credentials to the support team before you submit any updated version for another review (select “Test Login Needed” and include the test login account and password details in the open box field).
Eligibility Issue Test Login Needed In order to review your app for “Designed for Families” eligibility, we will need you to provide a test login account. Please provide login credentials to the support team before you submit any updated version for another review (select “Test Login Needed” and include the test login account and password details in the open box field).
I think that it is quite self-explanatory. You must contact the support team and provide a test user credentials (email, password) for your app so they can test it.
We had the same issue but were also still getting rejected (for the same reason) even after providing the test login info, without any further clarifications. We provided the test login info both in Play Console (App Content -> Target audience and content -> Instructions for app access), but also via the web form linked from the rejection email. We also tried resubmitting the app and doing everything from scratch like 5 times total - always the same result. So either we're crazy and our test login credentials aren't working (which we checked many times) or their system is bugging out.
So, what eventually got us published was changing our "Target age group" configuration in Play Console (App Content -> Target audience and content -> Target age group) - we unchecked everything below 13-15. Not sure if you had those checked, but if you did, try unchecking them then resubmit the app.
I realize that we basically had to lie and are now maybe risking some penalty (getting removed from the Play Store?) but doing everything right got us nowhere, so we had to resort to this "cheating".
Not saying you should do what we did, just saying what worked for us. Do it at your own risk.
I've tried to publish an app on Play store but it's rejected and I've received an email titled: "Issue: Violation of Families Policy Requirements"
And it also followed by: "Apps that contain elements that appeal to children must comply with all Families Policy Requirements. We found the following issue(s) with your app:
Eligibility Issue
<>
In order to review your app for “Designed for Families” eligibility, we will need you to provide a test login account. Please provide login credentials to the support team before you submit any updated version for another review (select “Test Login Needed” and include the test login account and password details in the open box field)."
I sent the test login account and password as requested, and I'm sure that my app doesn't violate Families Policy Requirements that includes these items:
https://play.google.com/about/families/children-and-families/families-policy/
I've received the same email several time without any further detailed information about this issue.
How can I contact Play_store to Know more about my Problem?
We had the exact same issue (see my comment under the question) and what eventually got us published was changing our "Target age group" configuration in Play Console (App Content -> Target audience and content -> Target age group) - we unchecked everything below 13-15. Not sure if you had those checked, but if you did, try unchecking them then resubmit the app.
I realize that we basically had to lie and are now maybe risking some penalty (getting removed from the Play Store?) but doing everything right got us nowhere, so we had to resort to this "cheating".
Not saying you should do what we did, just saying what worked for us. Do it at your own risk.
Google Play updated the Polices on regular bases here is the new Policy...
Families Policy Updations
Step 1: Login with google play account
Select Your App to Publish and select Release Management-->> App Release from left side corner as below..
Step 2 : Click on the App Content option and follow the screens
Question 1 : Click on Start option and Complete all the questions and submit as follow
answer the correct age group to which your app support.
Example : i selected 18 and Above
Question 2 : Does it appeal to children give your answer
Example : i selected NO because my app not appeal to children
Submit : Click on Next and finally Submit
Final Step Go Back and select your app which you want to update select Release Management>> App Release... now you wont find any error...
#Ambilpura
Check your privacy policy. I had also like this issue, then I provided privacy policy.
Add valid Privacy Url in App Content
and use This easy Privacy and Policy GENRATOR Click here
Here's the latest way to add test credentials in the Play Console:
Open Play Console and go to the App content page (Policy > App content).
Under "App access," select Start (or If you’ve previously added instructions for app access and you want to make changes, you’ll see and select Manage instead of Start.)
Click + Add new instructions and provide your access details.
Use the “Any other instructions” field to let us know if there’s anything special about your login mechanism, such as using a one-time password, multi-factor authentication, or logins with more than two fields. Then, press the "Apply" button.
Source: https://support.google.com/googleplay/android-developer/answer/9859455?visit_id=637584518828340026-1664302252&rd=1#app_access
Pay attention to "Blocking controls" under app-level on your admob page and check "Ad content rating".
Under 'App review' there's an option to make your app public. Right now it says 'No' and 'Your app is in development and unavailable to the public'. What happens if I switch it to yes though. Will my friends be able to see the app i'm working on (I don't want that). So how do I keep my app development private, but at the same time be able to use it's features. Because as I'm aware, I have to turn 'Make app public' to 'on' in order to utilize Facebook login for my app.
No your friends wont be able to see the app you are working on. Making your APP public is for your clients to use it's features and not just the developer.
It means you are in development mode now. If you make it public, then only you can access your login from other devices. And this does not say to post your wall or mention your friends.
while an app is in sandbox mode/development mode, so “not live”, only
the users added as admins, developers, testers to the app can use it
and see content that was created through it. Only when you put it in
live mode, every user will be able to use it and see content made via
it.
I am not currently using Facebook's Android SDK in my Android app, and I only want to integrate it enough to capture installs via Facebook Mobile App Install Ads.
The documentation describes the need to "[c]omplete your Basic page under App Settings." If I enter my app's package name--and only its package name--I get an error:
You have specified Package Name, but you did not specify Class Name. Launching a native Android application requires both.
I don't want or need my app to be launched, do I? I only want to track conversion rates of ad clicks to app installs (and runs). The only way I can get the Promote link to show up on the left is to supply values for Class Name and Key Hash and set Facebook Login to Enabled. Is this really necessary?
Yes, it is necessary to fill out those basic details to use our SDK, however, those fields are only used for login authentication via fb - which is the most popular use case for our SDK. Your app will not be launched or anything like that if you supply those fields. For your case, just fill them out and leave it as is and you will be able to run ads without worrying about anything else.
The API requires these fields. Although in my experience it doesn't launch your app. It is merely used for the credentials in the development side of the Facebook integration in www.developer.facebook.com
Hope that helps.
RF