I am a developer and recently published my new application My VIT on Play Store. Everything is working fine except a small bug in Android Lollipop devices. Whenever my users are trying to install app from play store in their devices, they get a 505 during the time of installation.
The app is running well on Kitkat and many other Lollipop devices. Some devices like nexus 6, nexus 7 2013, htc one m8, yu yuphoria are facing problems. I contacted Google Support, but they provided me with solutions I already performed.
I have cleared my Play Store data, Play Services data, download manager data, reset my date/time and re-added my Google account. Still no luck. I think it's a development issue because my other app is running fine on those devices.
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So, My app has run fine on all 13 devices according to pre launch report of play store, but does gave warning and in the performance section, on device of Samsung Galaxy S3, it says, no performance data is available for this device, any idea, why that can be issue and can play store not let me publish my app because of that warning,
Screenshots-
Google Play Console performance report data requires that the application be installed and used on any device. Detailed information is here
Are you sure your application is opened in Galaxy S3? I think your application is downloaded Galaxy S3 device but does not opened.
I was looking at newest phones at the store today and found out that my app cant be seen in google play on S10, S10+, S10e, S9, S9+ and NOTE9. Other Motorola, Huawei, Honor... works fine. And its strange because on my emulator Pixel2 with Android Pie and with google play store it works fine too. In google play console/release management/device catalog it says that all newer galaxy phones are supported but in reality they are not. Target API in my app is 27 but that shouldn't matter, wright!?
Anyways, how do I fix that?
I have recently updated my app which supports minimum sdk upto 11, and I updated my app on google playstore and all things gone fine as it was expected.
But one of my user complaint that he can not search my app in google playstore. He has got Nexus 7 with android lollipop 5.1.1.
I have checked in my developer console and console showing me that my app is compatible with nexus 7 , 4 , and 9. But my user can not see app on google play store , it shows app is not compatible with you device.
Now I am point less that what is problem. there is no restriction in my manifest of any supported version as I am using every thing which is conman in all devices like camera and other things. Also there is no region restriction or any type of device restriction in my developer console.
So can you guys Point out what could be the problem. I am referring to this link he faced the same issue but I think he also did not get the solution.
Please help me in understanding the problem.
I am using Activity Recognition API available in Google Play Services.
I've tried using Google Play Services 5+ and Google Play Services 6+ (using the new API with GoogleApiClient) on Android 4+ and Android 5+. Everything works great on different kinds of devices, except Samsung Galaxy Note 4
(Announced 2014, September)(Can not test on other Samsung devices.)
The problem is that:
Samsung Galaxy Note 4 has Google Play Services 5.0.89 (currently the
last version is 6.5.99) (and it's not possible to update it)
Activity Recognition API doesn't work (it's available, just
doesn't trigger needed recognition events)
Does anyone faced the similar problems on any Samsung devices?
How to resolve it?
Thanks.
I just realized a number of my apps do not show up on Google Play store on OS 2.3.6. I have this Samsung Galaxy Y with 2.3.6.
For example this Speedometer app:
https://play.google.com/store/apps/details?id=com.valueapps.utilities.speedometer
When accessed on the above mentioned device, Play store says the device isn't compatible.
What factors make your app disappear from a particular phone's Play store?
I've installed the app directly on this phone using USB cable+eclipse ( dev environment) and it works just fine. It's not compatibility issue for sure.
If your phone will not let you download apps on google play then download an online apk of an older version of the app.