My android app has entered beta and a tester is encountering the android reporting the app has crashed. Is there a recommended approach for collecting logcat entries and emailing or moving the event off device? Testers have no access to the source code or android dev studio.
Have seen android report crash dumps and offer the choice to download the dump off device. Any pointers to an approach for this?
Use an analytics tool like crashlytics. When crashes occur they are logged in its dashboard, here you can view the stacktrace for the crash just like you would in the logcat.
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I hope title itself says what my question is.
My app is crashing at very rare scenarios like nearly 1 out of 100 times.
I am not using any crash log tools and not logging exception causes.
I want to know does Android system maintains any crash log report when the app is crashed either in System level or in App level.
Thanks
Android system maintains a crash report and sends to the developer but the user has to allow this.
And then you can check it here in Android Developer Console:
As an alternative you can use third-party loggers like Liquid, Crashlytics (mention in another answer), Splunk MINT Express (ex-Bugsense) or any other from this links
I don't think so, if you can't debug it in real time with the IDE (DDMS and LogCat), you must use Crashlytics or any other similar tool.
I use it in all my apps, it is very useful.
I have been working on an android project and published it to the market. I then installed the app on my device via the play store and upon doing something I found a possible way to crash the app.
When the app force closed it asked me if I wanted to send a report which I did so I could see what it looks like in the developer console.
I added some text about what I did to cause the app to force close and could then view what the crash report looked like and it conained various information like device make and model etc. I submitted and I logged in to my developer account but could not see any of the information within the crash report other than the message I put inside explaining what I did.
Where does the rest of the information go as unless someone actually says what phone or android version they are running in the message I don't what I need to replicate the issue.
Thanks for any help you can provide.
AFAIK, you cannot view the device etc. in the developer console. You can only view the user message (if provided) or the stack trace. Beyond that there is no more information as far as I know.
However, you can get much more information by integrating ACRA into your application. This will give you a huge amount of information about the crash, including memory statistics, the device, the android version it is running etc.
EDIT
It would seem that the device at least is displayed in the new Developer Console, but the information still isn't even close to what ACRA provides.
With the standard report included it depends a bit on android(?) or play store app version what details you get in your reports it seems. In the publisher/developer console (example from the new developer console version):
I am developing android application for client. Now client testing my application in various device. While testing, my application is crash at times. Now I need to know when and where the application crash.
How can I get the crash report from the device? Since my client does not have sdk and eclipse to view logcat error report.
There are mechanisms like ACRA that will let you obtain the crash reports from Android apps.
Instabug is a bug & crash reporting service and it’s just what you’re looking for.
It automatically sends a report containing all crash and device details once a crash occurs, plus it only takes a line of code to integrate in your app.
For full disclosure, I work at Instabug. Let me know if I can help.
By adding the Crash Report SDK in the project, You can view the released application crash log, which will help to locate problems.
Here is a demo page
I am new to android development and presently writting a small android application for the android market.
I would like to resolve application bugs when end users face them..
So, What is the best way to be able to collect issues from the end user of the application.
Should i store logs of my app to a file on the SD card ? and then somehow provide an interface in the app to send me that log by email ?
Or is there any already placed mechanism in android to facilitate this ?
Currently I have statements like
Log.i (TAG, "Message..");
and
Assert.assertNotNull(strSomething);'
Also please advise if they would go in the deployed code ??
Essentially what I would like to get to be able to fix issues is a stack trace of crash (if any) and any log file with my app messages..
Please advise...
Thanks
For user's running Android 2.2+ with the Android Market (Google Play) installed, they will be prompted to "Report" errors if an uncaught Exception or other problem occurs. You'll be able to view these error reports in your Android Market developer account.
You'll also be able to view statistics on what types of devices your application is installed on.
There are 3rd party services that offer more fully-featured error reporting, but I've found the built-in tools to be more than adequate.
If you find and fix a bug, you can release a new application version via the Android Market and your user's will be prompted to upgrade.
I have developed an app and want to make sure that whenever an unexpected crash occurs, the user is able to send a crash report.
From Android 2.2 onward I read that Android has something build in for this. However, in my case, the application crashes in one special situation, but only the "Force close" button is shown.
The button is not shown in the app downloaded from the Market as well as when I install it directly on my telephone.
Must I perform some programmatic effort to achieve this?
Crash report options are given to users of Android >= 2.2. As a developer you don't need to do anything with your code just monitor your developer account for crash/freeze reports.
See this blog
You can add Crash Report SDK in your project. If an unexpected crash occurs, it will be reported to the crashlog.org platform. You can view the crash log on this platform, where offers Stack traces, Memory, Storage, Thread and Process information for debugging.