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I received an email from Google
Policy issue: Google Play requires developers to provide a valid privacy policy when the app requests or handles sensitive user or device information. Your app requests sensitive permissions (e.g. camera, microphone, accounts, contacts, or phone) or user data, but does not include a valid privacy policy. Please resolve this issue by January 30, 2017, or administrative action will be taken to limit the visibility of your app, up to and including removal from the Play Store. Thanks for helping us provide a clear and transparent experience for Google Play users.
I've searched for a privacy policy that contains camera section but i had no result from stackoverflow or from google. I also downloaded 9 apps but not a single app in Google Play that uses camera has privacy policy. I started to think that they made this up to torment me:) What should i write to camera section inside the privacy policy, i would be grateful if anyone possess privacy policy can share.
I tried iubenda and some other sites too. This is my last resort not a quick answer request. Thanks in advance.
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hi my question is can i display cartoon (like tom and Jerry .etc) in my app and use ads but only if the
user is connected to internet because the default is that i target specific niche
for users who want to watch cartoons without internet access and also i'm providing
privacy policy and disclaimer in the app i saw many examples in play store in the
last 3 months and many of these apps has 100+ thousandth downloads so
is it ok am i break any of play store policies here or is it fine ..
It most certainly not fine.
We don’t allow apps or developer accounts that infringe on the
intellectual property rights of others (including trademark,
copyright, patent, trade secret, and other proprietary rights). We
also don’t allow apps that encourage or induce infringement of
intellectual property rights.
https://play.google.com/about/ip-impersonation/ip/
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I am unable to access my Google Play Developer account since this morning. I had three apps which were running smoothly until today. But now, none of them are in Google Play listing. Can someone help me out on how to resolve this issue?
I tried contact Google but got no response. I also tried to submit an appeal but no response again. I would be very grateful to someone who's got an answer for my query. This is what my error message says
Google Developer accounts can only be reinstated if they were disabled by mistake. If your account was disabled due to a violation of Google's Terms of Service, it's no longer eligible to be reinstated by Google's support team.
When your developer account is terminated, you'll no longer be able to publish new applications. You shouldn't attempt to register for a new Google Play Developer Console account since Google can no longer accept applications from you. This means that any related accounts are also permanently suspended, and any new accounts that you try to open will be terminated without a refund of the developer registration fee.
Reference: https://support.google.com/googleplay/android-developer/answer/2491922
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Yesterday I put up my Android app on the Google play store. Today the app was removed from it without proper reason. Reason for suspension of app
REASON FOR REMOVAL: Violation of the intellectual property and impersonation or deceptive behavior provisions of the Content Policy. Please refer to the IP infringement and impersonation policy help article for more information.
Your app and/or elements of its listing on Google Play, including title, description, logo(s), or promotional screen-shots must not include unauthorized usage of protected works belonging to a third party.
Your app icon and promotional screen-shots must not contain images that appear confusingly similar to existing products.
My app name: Finger Scan Locker
icon and screen shots are desgined by our desginer.
icon
screenshots
I don't copy the icon and screen shots,that are developed by my designer.
This is my second app got suspended from Google play store with same reason.
so,can any one give me solution am i missing anything?
Thanks in advance..
As a comment says it might be your icon that is detected as an Apple IP infrigment because it is an iphone. Ask your designer how he did it.
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I plan to include GCM into my app and now I don't know if it needs to be in the privacy policy. And where can I get a good privacy policy for an app for the play store? Are there any privacy policy creators or something like this?
Yoy may take privacy policy of any app in Google Play and convert it to fit your needs.
These off-topic questions tend to be closed after a while, let's try to get your questions answered anyway:
First I would advise you to read some general guidance on the topic, like the one presented by the Attorney General of California called Privacy on the Go. When you're knowledgeable about the topic you might as well try privacy policy generators and see whether they suit your particular case.
I'm part of iubenda, a team with a mix developers/designers/lawyers who are building tools exactly for this use case: apps and websites. You can find the generator for mobile apps here. iubenda's mobile privacy policy is on a paid only plan currently, but you can always test drive the generator for your website's policy.
Now as a general caveat let me advise against copying off of other sites or apps (as suggested by the answer before me). You may infringe copyright and import several other problems. Who tells you that the pp/terms you decided to be fit for copy aren't fundamentally flawed themselves?
Today there's great guidance out there, and great help like the one provided by iubenda. Take advantage of it!
edit regarding the comment pointing out that iubenda is paid: that's right and I've added a sentence regarding this to the answer. One of the advantages of a paid policy is that you get to ask questions and request improvements any time :)
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One of our apps has been removed from Playstore by Google.
//Sent by Google Play Team
REASON FOR REMOVAL: Violation of section 4.3 of the Developer Distribution Agreement.
We classify a user’s contacts as private and confidential information. Apps which upload a user’s contacts to a service without making this clear to the user and obtaining the user’s explicit consent are regarded as being in violation of section 4.3 of the DDA.
We are getting contact information from users phone and sending the list of contacts to our server through an HTTP API. However at the server we are not storing any of those information and using only for some complex operations.
4.3 DDA agreement says we should have a separate user-agreement and opt user to agree to those Terms & Conditions.
Can we solve this problem by have a separate EULA and prompt user to agree upon those ? Please let me know the right solution because I don't want to risk my client's developer account getting deleted.
Can we solve this problem by have a separate EULA and prompt user to agree upon those ?
YES..!! only this one can solve your porblem..