Gray Box thumbnail icon Google Play Developer Console - android

i have a problem in the Google Play Developer Console.
After i had uploaded a new update of one of my apps, the thumbnail icon of this app in the "All Applications" page changed to this. I had set a different icon both on android manifest and "Store listing" page.

I have the same thumbnail for my app as well, for which I published an update one hour ago. This was a staged release, so it might be a new symbol indicating such a staged release.

I have the same thumbnail icon in my console, and I used both 'old' APK page and the 'new' Manage Release page. Even after my updates have been published to Play and become visible to the users, the grey box does not go away.
But since the apk update has gone well, this is not a problem and would be fixed soon. It does not seem to communicate any 'stage' of the rollout, though
UPD I watched an explanatory video about the new Manage Releases page but it does not explain the 'grey box' mystery

Seems to be a new issue which appeared in the last hours... I did not make a staged release and I have got this strange icon anyway. It will probably not disturb my app on the store (I hope... :) ).

The icon appeared in my console after I uploaded a new APKs with launch icons for high density screens

Yesterday I have updated my app and Yes the mysterious Gray box has not even left me.
Here is Google group discussing the same: https://groups.google.com/forum/#!topic/android-discuss/mJAn1oGRZpQ
According to Peter
It turns out my hdpi icon was 57x57 instead of being the correct size.
Fixing the size and adding a mdpi version for good measure seems to
have fixed the issue. Strange how only the website is bothered by it
but I guess it was my own fault for not bothering to perform what
seemed like an unnecessary resize when I started the app.
I'll try to do the same for my next update, may be in time Google solve the issue, I'm also going to report this to Google.
Update: Seems like issue resolved, I got back my app icon back without applying any changes(29/3/2017)

Related

Unpublish app button doesn't work

I couldn't understand why the 'Unpublish app' button in Google's Developer Console isn't available (I can see it, but not press it).
It looks as if the link is disabled.
<a class="gwt-Anchor gux-disabled" disabled="">Unpublish app</a>
Anyone has any idea why is it so?
You have turned on manage publishing that’s why your button is not working
You have to turn the manage publish off. Then this button will work.
For more you can see this solution video
https://youtu.be/EaH1Ls04uK8
If the Unpublished button is not working - you have to turn off
the Managed publishing status. See these attached screenshots:
On Google Play Console:
Open Publishing Overview tab. If Managed Publishing turned on, then turn it off by clicking the 'Manage' button.
Now you can open Advanced Settings and unpublish the app by choosing the 'Unpublished' switch. Don't forget to Save changes.
That's it ))
This is most probably because the app is still being distributed. It takes a couple of hours for the app to the released. This depends on the localisation of the app. if you left this default, the app will be distributed worldwide.
According to Android Authority:
It takes a few hours for the app to appear. The publication process
is automatic and it isn’t too long before your app becomes available
for download.
Wait for a bit and try again. It also seems very wierd from Google, however the label has a grey color, making it seem unavailable. In fact it would be available, when clicking on it.
From my understanding, you cant un-publish an app that is being used. Or after more than 24 hours of publishing.
This is to stop you un-publishing an app that someone has purchased etc.
I had to contact their support team to remove one of my apps. And they something similar to the above (which criteria i met as only I had installed it), so were able to remove it for me.
Contact support for more help / advice on the issue, specific to the app you wish to remove.

Google Play: You need to check the icon inside your APK because it is not valid

I'm getting the following error when uploading an APK file in Google Play Developer Console:
Upload failed
You need to check the icon inside your APK because it is not valid.
All answers on SO I've found seem to suggest that you have to convert Vector Drawable icons to PNGs to get rid of this error.
Why is that necessary? Isn't it the whole point of Vector Drawables to avoid generating PNGs manually?
Edit:
Converting my app icon to PNG actually did help. But I still can't understand why is this necessary. Isn't Android Studio supposed to generate PNGs at build time?
The Developer Console throws such errors when it's internally down/broken. It seems such issues are fixed within a few hours. I wasn't the only one experiencing it at this time.
I had the same error when trying to upload my updated apk to the Google Play Store. I checked all I could in my project and my apk but never found any issue. After hours of search, which included trying bumping the versionCode on another unmodified, deployed project while having the same error, I started to have doubts on whether my computer was somehow corrupted, or if the Google Play Developer Console went crazy. I retried uploading my apk several hours after the first upload I did, and magically, the error was gone.
It's really bad to reject the fault on ourselves when the real thing that is broken is the Developer Console, but know, it's written here. I hope it helps.
I had the similar problem but it looks a bit different. I had an additional icon for service notification and I've made it color with no alpha. And set the code to SDK < 21 to display it in color. Somehow this code was removed and this produced the error when uploaded to google. I remastered icon as completely white with transparency holes and it worked. Again - I'm talking about notification icon which can also cause such error.
I have a same issue to upload app bundle in play Store, and finally I got an answer.
The solution is to go to android->res->drawable folder just change app icon pixel to 512x512.
make sure that you don't have \n in the name of your application

Can not disable production app in Google Play Developer Console in favor of beta

I uploaded my beta version of the app and I want to deactivate the production version. I figured out how to click switch to advanced and deactivate the production app but it will not let me save it, always give me in red at the top " The application could not be saved. Please check the form for errors." but I see no errors show on the form.
Any suggestions on how to get past this?
Here is a screen shot:
This has happened to me quite recently. I tried to unpublish an app and got same error. I found that the questionnaire for content rating was incomplete. I updated that, applied the suggested content rating, and voila...I could unpublish the app without any error. Try to see if anything in your app settings need update, fix them and see if you still get the error.
More then likely you have not visited the developer console in a while. Lots of new things have changed with android in the last couple of years. You will need to fill out the new required information.
This includes things like rating, and new images that are required.
If you just want a tool to generate assets and than unpublish the application checkout norio.be it's a graphics generator.
The application could not be saved. Please check the form for errors.
Its happen when you can't complete the store listing
go to store presence >content rating > fill the form > apply> then you can finally unpublish it with out any errors

App not showing on google play

I had a app submitted to google play store and it had been on there a while it was really buggy and i decided to pick back up development on it and completely revamp it.
Problem: i have forgot my keystore sign that i did the first app with so i decided to unpublish it and do a completely new upload of the app under a different name.
Now the new app doesn't seem to be showing on the google play store now matter how hard i look?
With the old app is it possible to delete this or is unpublishing it the right thing to do.
Can anyone give me some steps on possible ways to resolve this or ways in which you can check the status of your app submission?
I also experienced this with some of my apps. It seems that there are some kinds of caching strategies in place that prevent the item from appearing.
Just wait another couple of hours and check your application again. As long as the market says that the app is compatible with your device there shouldn't be a serious error.
The delay isn't consistent at all. It can range from 45 minutes to several hours in my experience. I tend to upload before bed and when I wake up it has appeared. I guess it is one of those "a watched pot never boils" type things
Refer: App not showing up in android market place/google play

Android: Is publishing an application to Google Play with the default icon allowed?

Just want to know if publishing an application on Google play is allowed using the default Android icons ? My application got published successfully without and error, but it's been about four hours now and I still can't find it on Google play. So I am wondering whether using the default developer icon was a mistake. The documentation on icons don't mention anything about this matter either.
Your input on this matter is highly appreciated.
Yes, that is ok, some times it takes time to appear on google play, as it is being populated on all the server (I guess).
So keep patience, it will appear sooner, some times it may take 1 hour - 24 hours. :)
So while you are finger crossed, have a look at this post

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