We are developing an app in Ionic right now and published through the Play Store.
The current version of the app has been made available in all countries available in the list on the Google Play Console portal, however some users from a specific country are reporting not being able to find it when searching and being told that "not available in your region" when viewing the web listing.
We have tried fixing it by going to the console and making the app available through the whole Store, but that hasn't fixed the problem so far.
We are out of ideas on what to check to figure out what's wrong :(
Managed to solve by viewing direct listing instead of going through search.
Related
I have released a new app onto the Apple app store and Google Play store. Now post release I have had some users complaining that they are receiving an error that the app is not available in their country or region.
I have made sure that all countries are selected in both App Store Connect and the Google Play back end. I know that from the Google side I had not previously allowed all all countries but I now how, hopefully this will solve the issue on that side. I do not understand however why when all countries are selected in Apple Connect why people would still be getting this error.
If it is helpful the app was built in the UK and was built using react native.
Any advice or suggestions?
Solved: It was an issue with the link that was being used. Client was using a link that they had found themselves rather than the one that I provided. Rookie mistake not checking that first!
My App got published on Play Store 24hrs Ago.
Through the link i am able to install it in the devices but if i search it using AppName,Developer Name,PackageId it is not visible on play store.
I also Tried to link it on admob but the app is not getting displayed, However previous apps are getting displayed.
Any idea why is it so.?
package id: tictactoe.example.foodie
Developer name: Akshay Khot
App name: Foodie TicTacToe
Please let me know if anything else is required.
Thanks
Edit: Your app just ranks very low in search results which doesn't necessarily mean it is not showing. It might also take some time for new apps to be indexed and therefore not show in search results.
The app is showing in the search results, it is due to your app ranking low that you don't see it, but if you search for the name in quotes it will show. Search for "Foodie - TicTacToe". I just searched and it shows.
The name of my App is Gestión Escáner. I search "Gestión Escáner" (without quotes) and I see a lot of apps less mine. I have another app in published and if I go into it in the store I can access to the creator (Me) and then see my 2 apps (Gestión Horario and Gestión Escáner) witch I couldn't find in the searcher.
Is ridiculous that I search my app by it name and I found nothing. I published the app 2 days ago and in the web page Google says that the publishing take as maximum 24 hours.
My app is published, it can be checked in the Google Play Console, and in the Google Play Store (if you know how to exactly search it).
There is a Google failure or something? I can't reach understand why I cannot find my App by its name.
I want to specify that there no exists another application with the same name as mine.
Thanks a lot for the help.
The time of 4 to 24 hours is the time to get app published.
After the app has been published, it needs to be indexed by google to be visible in the search. Also, the search results also depend upon the ASO(App Store Optimization). Sometimes, you can't see your app even with the full name without that. Make sure your Title/Description convey the idea.
You can read the following links App visibility & discovery issues and Get discovered on Google Play search
I have uploaded an application in Google play. Application is available region specific. Application is uploaded in production with full-roll out.
In one of the device, application is visible and user installed it. After some X duration, same user in same device when he searches the application, application is not visible.
It's a strange behavior but why this behavior is seen?
Above scenario is searched in device Google play application only.
It might not always show if your app doesn't have enough unique keywords in the name. As stated in this thread, you can change your name in the Play Store Console and try some different combinations of words.
Also, there's possibility that your app that you're trying to search is not compatible with the device. This might be a reason why it is not showing up in your device. If you will sign into your Google account, then you click the install button (on the desktop site) it will show you the devices that are associated with that account asking with their compatibility. [Source.]
You can also check these related SO posts:
Google Play is not showing my app
It took almost couple of days for my app to show up. Just a small note, if you cannot find your app in the play store, try putting the name in double quotes like "Park The Car" or "Relationship Guru" and then search it. Even when Play store started showing my app, if I just search with the app name with no double quotes, I could not find it. I saw almost 500 apps and still I could not find my app. But on using double quotes, I got a perfect string match.
After 4 days app is still not indexed in Google Play search
Hope this helps!
Each time you release an app, the search ranking in the play store will be temporarily hit.
However, it will be restored within a day or two.
If your search visibility went out of ranking soon after the new update got to live in the play store, then there is nothing to worry about. It will be back soon.
Google Play search is a key tool for users to find relevant, and popular apps for Android devices. Ensuring that your app and store listing are thorough and optimized is an important factor in getting discovered by users on Google Play and you can optimize your search by following the steps in the following official link by Google.
https://support.google.com/googleplay/android-developer/answer/4448378?hl=en
I uploaded a new version of my app of the google play store, now I can't find it there using any of the following methods:
Searching for its name.
Searching by its package.
Seaching on my pc and on my device.
The apps by the same developer its doesn't show in that list.
On the console it says published, and even can click the link to view in google store, and I do see it there. Buts its not in any of the searchs above?
Why is this?
Thanks
UPDATE - I don't have an answer to this. I have the link for the app on the store, but any search doesn't work, not on a device and not on a pc. I have waited over 2 weeks, and its still not there. Also, its not showing with the other apps I made, from the same developer. Thanks!
The answer is that the app was only distributed to one country. Now I selected all countries, its shows up in the search.
The most likely reason is that the update is still in progress. An app listing can sometimes take a few hours to work it's way through the submission process and out to all of the Google servers.
Also, if you changed any of the device requirements (which may be implied by the permissions requested), it could exclude your device(s) from seeing the app. The easiest way to check for this is to do the Google Play search via a web browser. If any/all your devices are excluded, the listing will say so near the top of the page.
I had same issue. I think in my case I didn't choose option "Contains ads: Yes, it has ads" in my play console afrer updating app with added ads.
To change that in Play Console go to your app; then "Store presence"->"Pricing & distribution" and choose "Yes, it has ads" in "Contains ads" section. In my case it helped immidiately, now I can find app by some keywords.