I've successfully completed the publishing process for an APK to the Internal Test Track.
But when I try to view the App for download on the Google Play Store using the "VIEW ON GOOGLE PLAY" link in the screenshot below...
...it opens a new window with the following error:
I've also tried using the testers link "download it on Google Play." below...
...but it results in the same message stating the App can't be found.
This is the first time the App has been published and it's being done on the Internal Test Track.
The automated testing picked up a few warning and minor issues but no errors:
Has anyone experienced this issue before? I've contacted Google support for advice but I thought it would be worth trying here too and seeing if anyone had any suggestions on what to try next.
Thanks.
If this is the first time your app is being published on a track, it will take a couple of hours to be processed. This is only a one-time thing though, for future updates, the availability will be immediate on the internal test track.
Once the app is available, you'll also need to follow the opt-in link to be eligible for the download of the app.
Please delete cache and data of google play app on your device, then new updated version will be available
For Android App Bundles (AAB)
On the left menu, select Release > Devices and versions > App bundle
explorer.
Select the artifact filter near the top right of the page.
On the “Choose an artifact” table, select the right arrow on the
artifact you want to view.
Select the Downloads tab.
To share a link to install a specific APK: In the “Internal app
sharing link” section, select Copy shareable link.
As of today, the format of the shareable link:
https://play.google.com/apps/test/<package.name>/<version.number>
For Both APKs and AABs
You can use Internal app sharing instead.
Upload an APK or app bundle on the internal app sharing upload page
Then you can make your app available to anyone by sharing a download link.
Before anyone can download, they need to turn on internal app sharing on their Google Play Store app.
Open the Google Play Store app Google Play.
Tap Menu Menu > Settings.
In the “About” section, tap the Play Store version 7 times.
After the Internal app sharing setting appears, tap the switch to turn on
internal app sharing.
More information can be found here.
Answer for latest play console 2021
I was having same problem but since play console is lot different I didnt found any suitable solution but after trying a bit, this was solution that worked for me.
Play Console > Setup > Internal App Sharing > Email Lists > Make sure your email list is checked and saved.
In uploader and tester section make sure 'Anyone you shared link with can download' is selected.
Thats it.
I also created video on how this problem can be solved:
https://www.youtube.com/watch?v=gAiu76l4-7s
I just went through this completely unintuitive process, so let me clear up some myths:
Internal testing does NOT require the app be publicly released
The review process for your app apparently needs to complete before the app is available, as others pointed out, but the Play Console gives no indication this is a prerequisite, and happily states in several places that the App is available to internal testers when it is not. In my case the review took about a month to complete, which is why the "We are experiencing longer than normal review times" message was appearing in the console. This was the initial creation of my app, so I don't know which items-under-review were actually required, as the whole backlog completed at the same time (also with no notice to me).
Even at this point, if I follow the 'join' link on my phone, I still have the same issues the OP had. Clearing Play Store cache and other tricks did nothing. Instead, I had to click it from a PC, follow the prompts, and choose to install to a specific device (which requires the 7-tap developer mode on the device mentioned by others)
My case, hope it help. (Internal testing)
Make sure:
Change your version code for new release.
Add tester emails.
After upload and share link, must do these steps to download:
Open the Google Play Store app Google Play.
Click the Menu icon Menu > Settings.
In the "About" section, tap the Play Store version 7 times.
Once the Internal App Sharing setting appears, tap the switch to enable internal app sharing.
Click Enable.
Hours on this.
In my case the missing step was to enable Managed Google Play, which "Manage your private app and make it available to specific organisations". You don't need to apply an organisation filter, and simply use the internal test tracks.
The setting is found in Setup > Advanced Settings > Managed Google Play
#pierre was right. But that was some time ago, and now that link is not called Opt-in URL, but Join on the web. Just ask your testers to open it before they download the application.
We just had a related issue in this completely horrible process - documenting here because it burned a week for us.
Problem: We got approved on closed and production 2x but no one could see our app in internal, closed, public test tracks or on the public store.
How it happens: As far as I can tell when you start a Closed Test Track an organization gets auto-selected on Setup > Advanced Settings > Managed By Google and/or you can (irreparably!) set one yourself on the Closed Testing page. This means that only people in your org will be able to access it.
Solution: If Internal/Closed/Production is not showing up the solution may be: In Setup > Advanced Settings > Managed By Google you UN-check your org for it to be publicly available, as in the helpful alert in the screenshot below.
Duh. Worst default ever? :)
For me, i clicked the link play console gave me on phone
https://play.google.com/apps/internaltest/***********
But it didn't work, i clicked the link with pc, got the play store link, and clicked link on phone, and it worked !
For me, the issue was that of the version X.Y.Z, Google Play Console uses Z to determine the newest version of the app. So if, for example, the previous version of your app was 1.70.170, then 2.1.171 would work, but 2.1.1 would not show up for you as it would be considered older than 1.70.170.
Once you got the application from google play store link will be available on internal testing page inside.
Click on Internal testing
Step 1: Click copy link and use any browser
Step 2: after that it will show Accept Invitation already you are opened your added mail id from the google play developer console for internal tester on this application.
Step 3:
finally click on download it on google play
thats all. enjoy your coding...
Go to settings --> then internal app testing and add your testers there. Follow the instructions in this video https://www.youtube.com/watch?v=gAiu76l4-7s
Related
I have an app that is released only as an "internal test" on the Google Play store
When I go to the Google Play store on my phone, the app does not show up at all, under "installed" or "updates" or any other tab
When I click the 'internal testing' link (the one that Google Play Console says to give to internal testers), it opens Google Play and shows my app's store page. The store page shows the correct latest version, but I'm unable to install it. My only options are "uninstall" and "open" (which opens the currently installed old version of the app)
I have "enable auto-update" enabled from the Google Play store page
I've waited two days
I've made sure the app is closed completely on the phone
As far as I can tell, there's no way to update the app without uninstalling it, which deletes all the app data. How can my testers update the app?
Updating seems to be broken for apps that Google has not reviewed yet, which they don't do for internal apps.
I released the app to closed beta, causing Google to review it, and stopped using "internal releases" altogether. I'm not sure which of the two was the fix, but now auto updates work.
I think I've found a workaround. It's now worked 3 times out of 3, so fingers crossed.
First, uninstall whatever version you have on your device.
Then visit the link provided from Google Play Console on a PC instead, and from there you click the 'If you don’t have the app installed, download it on Google Play.'-link.
Once there, press install, and choose your device.
This way, the latest version of the app is installed on your device, and not some random version; like seems to be the case, using the Play Store on the device.
Not ideal, but it works :)
Requirements for getting the Internal Update on Play store
Add your same email Account in internal testing which you used as in play store.
Join Beta Testing program which will be visible when you search the same app on play store.
Turn on internal-app-sharing on playstore - > PlayStore->Setting->About ->PlayStore-version(press 7 times), Turn On Internal App Sharing in General Settings of play store.
Wait for some days & Get the app link from play store console to get the update version
I was running an app in the Google Play in Beta and then just recently "released to production" using a higher version APK.
However when I go to Google Play listing my app still says AppName (Beta)? I thought it just needed some time to propagate but I made the change 2 days ago and its still showing like that.
Anyone know how to correct this?
It actually looks like its some kind of caching issue or user specific issue.
I decided to open Google Play store from a different browser (where I was not logged in) and the app was no longer showing as Beta.
Only when viewing Play store from my logged in account and from my phone is it showing (BETA).
So for any non-beta testers viewing it for the first time on their phone or via browser I assume its going to show up correctly, which is good enough for me.
It seems that this is from the user's account side. If one specific account subscribed to a beta program it will show as (BETA) on the Google Play Store.
So to remove the beta the user just has to do the following:
Open the Google Play Store on the device.
Find the app he wants to leave.
Tap the app to open the detail page for the app.
Scroll down to find the section on beta testing.
Tap Leave.
Note: I Didn't find out a way to remove this on the Play Console but google i think they should have an option to do it.
I face the same issues . I have published my app two days before but it still showing that App Name(Beta). This happens due to only if you are the beta tester of that app .When you see it from another browser or other google play store ,It won't show beta.But keep in mind that you aren't a member of tester for this app.
To resolve this problem do these things:-
Please remove your account as beta tester from that app.
Or, Log out from device.Again login google account in your device .
3) Clear cache of Google Play Store.
Perhaps ,this will help you. Thanks..
It is due to Play Store caching , clear data of the Play Store , you will no longer see it as beta, plus make sure you are trying to see app on play store from a non-beta account.
It's simple l, just delete the tester list from testers in internal testing console, then clear cache from playstore, your good to go.
I had this problem and it turned out to simply be that I was logged in to google with an account that had signed up as a beta tester. I logged out of google and then the page displayed correctly. So it seems to me the (beta) is related to your account and not the software release which is sub-optimal coding on the part of google.
It showing AppName(Beta) just because of you are a Beta tester for that app.
There are two options:
Logout from browser and then check(different user that should not be a tester)
copy URL and open in in different browser
In my case I had to clear storage of play store application on my device.
Somehow I could not update, my test track was paused, there was no way to opt out so out of desperate I just cleared storage of play store app and done, everything back in normal. PS: Yeah I also deleted app and reinstalled before that maybe this was not necessary, don't know.
Although #Ruben Miquelino's answer is correct, it is not practical to ask every user (users already on beta) to go to a link and remove beta.
I have found a better solution for this problem, If we deactivate the beta track and change target countries(only for beta) then those users will automatically be moved to Production (after Google's review process & Play store cache expiry)
I uploaded a new version of my app of the google play store, now I can't find it there using any of the following methods:
Searching for its name.
Searching by its package.
Seaching on my pc and on my device.
The apps by the same developer its doesn't show in that list.
On the console it says published, and even can click the link to view in google store, and I do see it there. Buts its not in any of the searchs above?
Why is this?
Thanks
UPDATE - I don't have an answer to this. I have the link for the app on the store, but any search doesn't work, not on a device and not on a pc. I have waited over 2 weeks, and its still not there. Also, its not showing with the other apps I made, from the same developer. Thanks!
The answer is that the app was only distributed to one country. Now I selected all countries, its shows up in the search.
The most likely reason is that the update is still in progress. An app listing can sometimes take a few hours to work it's way through the submission process and out to all of the Google servers.
Also, if you changed any of the device requirements (which may be implied by the permissions requested), it could exclude your device(s) from seeing the app. The easiest way to check for this is to do the Google Play search via a web browser. If any/all your devices are excluded, the listing will say so near the top of the page.
I had same issue. I think in my case I didn't choose option "Contains ads: Yes, it has ads" in my play console afrer updating app with added ads.
To change that in Play Console go to your app; then "Store presence"->"Pricing & distribution" and choose "Yes, it has ads" in "Contains ads" section. In my case it helped immidiately, now I can find app by some keywords.
I have a dev version of my app that is not published in the Play Store. I would like to test dynamic links with it, but whenever I click a dynamic link, it opens the play store, and I get a not found error (because there is no corresponding package in the Play Store).
What's the recommended way of testing this? It would also apply to staging environments, etc... that are not published.
I was able to test it like this:
I published a closed alpha version of an app - open only to my email (beta should work just the same)
Opted in via the opt-in link in the developer console (it's on the APK section)
After that, clicking the dynamic link I created on the Firebase console worked as expected, without having my app out in the open.
Caveats:
Connected Google users - might cause a problem if only one is on the alpha group list
It takes a bit of time to get started. Make sure you can see the app in Google Play before trying to click the link
Updates, fixes and changes take time until they actually appear on Google Play. Google Play now offers internal testing, a level below alpha that propagates updates quicker.
The other answer above is technically correct, but you can get close to simulating the real behavior without putting anything on the Google Play Store.
If your application is installed, the dynamic link will open your application. This is true even if your app is not listed on the Play Store. If this is not working for you, your app is not properly set up to receive dynamic links.
If your application is not installed, you will be taken to the Play Store and you will see app not found. After, you can sideload the app to simulate a Play Store install.
How to publish beta test-version in Android play store ?
I'm trying to allow beta test my phonegap build app in the android play store. I already uploaded a signed apk in the beta tab and added a google+ group with some users inside ... but I'm slightly surprised that I cannot find how to install or even find this app on the testers smartphones. I opted myself as user in the group but cant see a link to the app or something like that. Shouldn't the app be already visible to beta users in the app store? Or do I have to push the publish button? The info popup tells:
"Your app can only be used by your testers when it is published to Google Play.
If your app has no production APK then it will only be visible to Alpha and Beta
testers. The link that your testers can use to opt-in will be displayed here when
you have published your app."
Sounds to me that it should be published. But doesn't it mean that the beta apk will be moved to the published-area and not being then a beta any more? I'm afraid that the app will be then visible to all users in the play store not only for my beta testers.
Could someone explain me how to publish a beta for my testers only?
EDIT:
It seems that everything I need is the opt-in link that is missing. Any idea why?
In order to be able to get the link to share with your group you have to first press the "Publish" button in the upper right. After doing this you will see the link to share with users appear as brheal shows above.
I'm adding this graphic to the discussion to help clarify exactly which one to press and which to not press.
Per the discussion above I was still a bit worried about pressing the publish button. I just did it and it works.
For more clarity I thought I'd share what it looks like. After publishing your beta apk you have to wait up to 24 hours (it took mine about 12) and then go to 'Manage list of testers' in your 'Beta Testing' tab. When it's ready you will see the opt in link available to share:
This is really an issue Google should address ASAP. You enter the console hoping to find the sections but the documentation says something else altogether. I just solved this and found the link, here are the steps updated with the current UI of the console which is not matching the documentation:
Open Google Play Console
Open your app
In the left panel go to Release management -> App releases
Scroll down to Open track, Closed track or Internal test track section according to your case, click Manage
Go to the section Manage testers and click Internal test
At the bottom you will see the link if everything is properly configured and the app is published.
VERY IMPORTANT
You need to configure the internal test list, I assume that if you
are looking for the link you've already done this.
The app needs to be published, remember it takes some hours, otherwise you won´t be able to see the link.
Here are the screenshots:
Not enough points to comment, hence a separate answer.
My suggestion is to upload a new build after setting up the beta testing.
I created a new app and rolled out the Beta version of the app.
After that I enabled the "Closed Beta testing" for a list of users - alas no opt-in link was ever generated.
After scratching my head a bit I released a NEW build which generated the opt-in link immediately.
I figured that enabling the "Closed Beta testing" AFTER the Beta version was released could have caused the issue and is maybe why the UI is constructed the way it is.... just a guess.
Try and release a new build.